2nd Shift Direct Care

Residential Support Specialist

As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA's Integrated Community Living (ICL) department. This role involves traveling to different program locations based on staffing needs, offering flexibility and consistent support across the department. You will help foster growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges.

Pay Rate: $20 an hour

Open Shift: Saturday & Sunday 5pm-9pm (8hrs)

Key responsibilities include:

• Providing respectful, person-centered support to participants in daily living activities, personal care, and skill development.
• Promoting community integration by facilitating access to transportation, social activities, and external resources.
• Supporting participants' health needs, including medication administration (per MAP standards), appointment scheduling, and monitoring overall wellbeing.
• Assisting with financial skills and money management, maintaining accurate documentation of all expenditures.
• Responding to emergencies and crisis situations appropriately, following agency protocols and communicating with supervisors.
• Advocating for participants and helping them build self-advocacy skills; serving as a liaison with families, providers, and community supports.
• Contributing to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation.
• Maintaining accurate and timely documentation, including daily logs, incident reports, and health records.
• Promoting a safe environment by following all safety procedures, assisting with emergency drills, and identifying potential hazards.
• Collaborating effectively with team members, attending training, maintaining certifications (MAP, CPR, First Aid), and actively participating in meetings and supervision.

The Integration & Community Living (ICL) program supports individuals with developmental disabilities and brain injuries in living independently and meaningfully in the community. In partnership with the Department of Developmental Services (DDS), ICL provides person-centered residential and outreach services across Western Massachusetts. With over 60 years of experience, MHA helps individuals transition from institutional settings into homes where they can grow, make choices, and fully participate in community life.

Services range from supported and shared living to emergency respite and privately funded care, all designed to promote independence, dignity, and connection.

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.