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Shelter Community Support Provider, Springfield

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Clinical and Support Options, Inc
Full Time position
Listed on 2026-07-23
Job specializations:
  • Healthcare
    Community Health, Mental Health
  • Social Work
    Community Health, Mental Health
Salary/Wage Range or Industry Benchmark: 38000 - 44000 USD Yearly USD 38000.00 44000.00 YEAR
Job Description & How to Apply Below

Shelter Community Support Provider, Springfield

CSO is looking for a Shelter Community Support Provider to work with shelter guests in Springfield.

Starting Salary: $38,000-$44,000/year

The Shelter Community Support Provider will provide intensive, clinical case management to consumers with serious mental illness needing such support, or who have been hard to engage in the mental health system. Services will be provided at shelter or in an outreach setting. The Shelter Community Support Provider will have regular contact with consumers, and will provide support services for family members and others in the "natural helping network".

You Will:

  • Provide skills training and assistance in areas of daily living activities including transportation, money management, cleaning, laundry, food preparation, personal grooming, and health care
  • Assist with advocacy needs; facilitate "mediation" as appropriate
  • Provide assistance in identifying and obtaining entitlements, which meet consumer's need
  • Provide counseling and intensive support to consumers during psychiatric crises or periods of transition
  • Assist consumer with identifying appropriate mental health and medical services and accessing services of choice
  • Provide assistance with developing and maintaining a "natural support network" of family and friends
  • Assist consumer in maintaining the appropriate upkeep of apartment or shelter space that will ensure healthful and safe living
  • Assist consumer in negotiating relationships with others
  • Coordinate development of meaningful day activities, including employment or volunteer activities
  • Assist with finding or developing recreational and social activities of the consumer's choice
  • Provide transportation for consumers as appropriate, following program guidelines
  • Maintain appropriate contacts with family members, others in the "natural helping network", outpatient therapists, and others as necessary to support consumers

Your Background:

  • Bachelor's or Associate's degree in a mental health discipline or high school diploma and five years' related experience
  • Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

  • Positive - maintaining resiliency and focusing on solutions
  • Respectful - collaborating and effectively communicating
  • Insightful - demonstrating self-awareness and effectively priority setting
  • Conscientious - taking accountability and applying feedback

What We Offer:

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

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