Recovery Coach

• Pay or shift range: $21.50 USD to $25.27 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recently recognized by The Boston Globe as the 10th best employer in Massachusetts
. We are also proud to be a Certified Great Place to Work
. BHN is currently seeking an inspiring and dedicated Recovery Coach to join our Springfield OTP team and help adults on their unique recovery journey.

What You’ll Do:
As a Recovery Coach in BHN’s State Opioid Response (SOR) Program, you’ll use your lived experience to mentor and guide individuals in recovery from substance use. Through person-centered and trauma-informed care, you’ll help individuals explore recovery pathways, develop wellness plans, and connect with resources to build long‑term stability and hope.

Key Responsibilities:

• Provide one-on-one recovery coaching for adults, including in-person sessions at least monthly
• Help individuals create wellness plans, develop SMART goals, and build recovery capital
• Use motivational interviewing and trauma-informed strategies to support personal growth and positive change
• Connect individuals with recovery communities, treatment programs, and essential services (housing, healthcare, benefits)
• Deliver warm handoffs and support individuals in navigating barriers to recovery
• Document coaching activities, including wellness plans, contact notes, and program forms (e.g., GPRA, EIM-ESM)
• Participate in training, staff meetings, and regular supervision to maintain coaching quality and growth

Who You Are:

• High School Diploma or GED required
• Minimum of 2 years of sustained recovery from substance use
• Completion of a 40-hour Recovery Coach Academy (or willingness to complete) required
• Must be certified or on track for certification by the Massachusetts Board of Substance Use Counselor Certification within 1–2 years
• Passionate about helping others navigate their recovery
• Strong communication, documentation, and organizational skills
• Ability to work independently and with diverse individuals and teams
• Valid driver’s license and reliable transportation required

What We Offer:

• Purpose-Driven Work – Help individuals rebuild their lives and reclaim hope
• Supportive Culture – Be part of a collaborative, empowering, and inclusive environment
• Career Development – Training, certification support, and opportunities for advancement
• Competitive Benefits – Generous PTO, insurance, and employee assistance programs
• Recognized Employer – Certified Great Place to Work and a Top 10 Employer in Massachusetts

We Hire for Purpose!
Since 1938, BHN has delivered quality, affordable, and culturally responsive behavioral health care to individuals and families across Western Massachusetts.

Pay: $21.50 - $25.27 per hour

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.