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Case Manager - BHJI​/CSP (40hrs) - Centerville

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Gosnold, Inc.
Full Time position
Listed on 2026-08-23
Job specializations:
  • Healthcare
    Patient/Health Advocate, Human Services/ Social Work, Mental Health, Community Health
Salary/Wage Range or Industry Benchmark: 22 - 23 USD Hourly USD 22.00 23.00 HOUR
Job Description & How to Apply Below

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $22.00 To $23.00 Hourly

SUMMARY:

The BH-JI/CSP Case Manager must have basic knowledge of mental health and addiction recovery processes, services, and resources. Basic knowledge of the criminal justice/probation/parole system is beneficial. This role requires knowledge of and experience with community resources and referral systems and/or the ability to work in collaboration with community-based providers and agencies with exceptional customer service. The case manager must be able to multi-task, manage caseload of approximately 17-20 patients, and track multiple required tasks using CRM software system.

ESSENTIAL

JOB FUNCTIONS/DUTIES/RESPONSIBILITIES:
  • Conduct patient interviews, complete basic assessments, and engage patients into treatment and continuing care planning. Some interviews and assessments will take place in Houses of Correction.
  • Conduct case management service plans.
  • Some psychoeducation groups may be conducted within Barnstable County House of Correction or the Duke’s County House of Correction.
  • Prepare care plans in collaboration with patients and their identified supports.
  • Establish connections and utilize community resources to help patients develop effective recovery support systems.
  • Familiarity with regulatory requirements and utilization practices with ability to develop and manage systems to comply with industry standards.
  • If indicated and directed, accompany (including transporting) patients to community resources and other services as dictated by their service plans.
  • Work with patients to develop transportation and other resources to facilitate self-management of care and services.
  • Participate in staff supervision and in-service training programs.
  • Participate in team meetings to review patient progress.
  • Communicate regularly with referral sources, advocacy groups, community resources, Sherriff’s Departments, Probation, Parole, and Houses of Correction.
  • Maintain patient records in compliance with existing Gosnold standards.
  • Must be able to work well on a multidisciplinary team.
  • Able to fulfill outreach functions with own transportation.
  • Perform all other duties as assigned.

MINIMUM KNOWLEDGE AND

SKILLS REQUIRED:

The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.

    • Education:Bachelor’s degree in counseling, psychology, social work, nursing, or related discipline required.
    • Experience: Two (2) years of either professional or lived experience in mental health and addiction.
    • Skills:Strong interpersonal skills, strong organizational skills, self-directed, and proficient with web-based electronic health records. Must feel comfortable engaging with individuals involved in the justice system and going into various Houses of Correction.
    • Certificates, Licenses, and Registrations:Valid, clear MA driver’s license.
  • BENEFITS (based on full-time employment):
    • Blue Cross & Blue Shield health and dental insurance
    • Vision insurance
    • Medical and dependent care flexible spending accounts
    • Generous paid vacation, sick,and holiday time
    • 403b retirement savings plan with employer match
    • Personal financial management services
    • Life and supplemental life insurance
    • Critical illness and accident insurance
    • Employee Assistance Program
    • Pet insurance
    • Tuition assistance
      Gosnold is an Equal Opportunity Employer
      .
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