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Medical Front Desk​/Insurance Verification

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Mattax Neu Prater Eye Center
Full Time position
Listed on 2026-08-30
Job specializations:
  • Healthcare
    Medical Receptionist, Healthcare Administration, Medical Office
Salary/Wage Range or Industry Benchmark: 16 - 22 USD Hourly USD 16.00 22.00 HOUR
Job Description & How to Apply Below

Medical Front Desk/Insurance Verification

Mattax Neu Prater Eye Center has been meeting specialized eye care needs for over 26 years. Our Springfield location has a full-time Front Desk/Insurance Verification job opening. We are seeking a professional, enthusiastic, and energetic individual who is organized and has a positive attitude and a desire to help individuals with their health care needs.

This position will require basic clerical tasks such as greeting patients with a professional, respectful, and caring attitude while verifying patient benefits, collecting payments, patient check in/out, scheduling, and confirming appointments.
Previous experience in the healthcare and medical field including knowledge of medical insurance required.

This is a full-time position working Monday–Friday, no evenings or weekends required and offers a competitive hourly wage.

Job Responsibilities:

  • Welcome and greet all patients and visitors
  • Register new patients to verify insurance eligibility. Requires medical insurance knowledge to verify insurance eligibility through electronic resources.
  • Collect patients out of pocket liability (co-pays, co-insurance & deductibles)
  • Responsible for keeping the reception area clean and organized
  • Travel to satellite clinics required

Required Skills/

Qualification:

  • High School diploma or equivalent
  • One-year medical office experience
  • One-year medical insurance verification experience
  • Exceptional customer service and organizational skills
  • Attention to detail and accuracy
  • Effectively communicate with patients, in a kind, courteous and patient manner
  • Effectively communicate with coworkers and supervisor
  • Ability to multi-task
  • Ability to use standard office equipment
  • Proficiency with Microsoft Office program or other software required
  • We offer excellent benefits including health, dental, life, 401(k) match, FSA, holiday pay, vacation, and sick/personal time off.

We offer excellent benefits including health, dental, life, 401(k) match, FSA, holiday pay, vacation, and sick/personal time off.

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