More jobs:
Patient Advocacy & Grievance Coordinator
Job in
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-09-04
Listing for:
Baystate Health
Full Time
position Listed on 2026-09-04
Job specializations:
-
Healthcare
Healthcare Administration, Patient/Health Advocate
Job Description & How to Apply Below
Baystate Health is seeking a Grievance Coordinator to join our Quality & Patient Safety team. Reporting to the Manager of Patient Relations, this role serves as a key liaison between patients, families, and the organization in the intake, investigation, and resolution of complaints and grievances.
The Grievance Coordinator uses strong emotional intelligence, communication, and conflict-resolution skills to advocate for patients, navigate sensitive concerns, and partner with clinical and
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