Clinic​/Practice Assistant II

## Clinic/Practice Assistant IIApplyremote type:
Onsite locations:
Jamaica Plain-MAtime type:
Full time posted on:
Posted Yesterday job requisition :
RQ4075171

Site:
The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
** Job Summary
** Performs administrative functions to support smooth and efficient practice operations under general supervision. Perform tasks that are related to patient visits including scheduling, check-in, and check-out duties. Actual job duties may vary by department.

Essential Functions:

- Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
- Make patient appointments and maintain appointment records.
- Greet and assist patients.
- Answer telephones, assist callers with routine inquiries, and schedule appointments.
- File materials in patient folders and print appointment schedules.
- Process patient billing forms and scan documents to patient medical records/EPIC.
- Call for patient medical records and laboratory test results.
- Open and distribute unit mail or faxes.
- Type forms, records, schedules, memos, etc. as directed.
- May be required to accept co-payments.
- Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
- Acts as an EPIC "Super User" for scheduling, registration and billing systems (EPIC training is provided).
- Provide assistance and training to others in these areas.
- May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
** Qualifications
* * Education  High School Diploma or Equivalent required    Can this role accept experience in lieu of a degree?  No    Licenses and Credentials  Certified Medical Administrative Assistant [CMAA] - Data Conversion
- Various Issuers preferred    Experience  Office experience 2-3 years required

Bilingual/Spanish preferred    Knowledge,

Skills and Abilities

- Proficiency with all Office Suite, Knowledge of office operations and standards, and understanding of office procedures, including filing, copying, scanning, printing, and faxing.  - Ability to use the phone system, manage more non-routine phone calls, and solve routine issues as appropriate.  - Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.  

- Understanding written sentences and paragraphs in work-related documents, corresponding and communicating with others clearly and effectively (including composing/editing e-mails, memos, and letters), and taking complete and accurate messages.  - Managing one's own time and the time of others.  - Well-organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
** Additional Job Details (if applicable)
** Department:
Southern Jamaica Plain Health Center, 640 Center Street, Jamaica Plain

Schedule:

Days, 40 - hours, Onsite Compensation:
The pay rate for this position starts at $20.00 per hour, with increases based on the candidate's years of experience.

Benefits:
Medical, Dental, Vision, 403b retirement plan, tuition reimbursement, discounted MBTA pass & more!

Step into a role where your work truly makes…