Program Manager | DDS Job Springfield area,Massachusetts USA,Healthcare

Job Category
:
Operations-Dept of Developmental Disabilities

Requisition Number
: PROGR
003347

Posted :
September 9, 2026
Full-Time
On-site

Locations

Showing 1 location

Springfield, MA 01128, USA

Description

Position Purpose and Objectives:

To provide leadership for the DDS Program, establishing open communication, support, and accountability among workers and consumers. S/he is accountable to the DDS Program Director, who is responsible for providing supervision and training. The Program Manager is one who actively promotes the philosophy of the DDS Program, and maintains a high level of commitment to the program.

Why Work for Gandara

Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission.

There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!

Health, Dental, Vision, Pet and Life Insurance
Paid vacations
Paid holidays
8 discretionary days
Mileage Reimbursement

Additional Benefits

Culturally Diverse population
Student Loan Forgiveness Eligibility
Clinical Licensing Support

Job Title:
Program Manager

Salary Range : $55,000 - $60,000

Work Location:
Springfield
, Ma.

* Bilingual Candidates Encouraged to Apply

* EOE M/F/D/V

* Union/Non-Union

Client Services Responsibilities

To be accountable for the quality and quantity of all services provided by the program.
To hire, terminate, promote, evaluate and discipline staff as needed.
To schedule and coordinate program activities with staff.
To promote the right of people with mental retardation to exercise choice and to make meaningful decisions in their lives.
To respect the dignity of each individual through vigorous promotion of the human and civil rights which, in part, strives to keep people free from abuse or neglect.
To ensure that adequate services and flexible resources are non-intrusive, cost effective and provided by qualified, trained personnel to meet individual needs and preferences.
To empower individuals and their families to speak out for themselves and others, initiate ideas, have choices and make decisions about needed supports.
To provide entry to services through a single, local and familiar community setting.
To operate according to approved management practices.
Screen all referrals to the program.
To be responsible to see that client records are kept accurate and up to date.
To conduct meetings with staff for administrative and clinical purposes.
To be available to implement job functions both in and out of the Center as well as to respond to crisis that may occur with a client at any time while in our care.
To devise treatment plans (PSTP/ISP), review them quarterly, and supervise staff implementation of plans.
To perform assessment on all referred/admitted consumers to programs.
To supervises all operations/client care provided by the clinical staff of the program.
To manage client’s clinical services; overall management of treatment planning process.
To assure adherence to program treatment philosophy.
To develop accountability systems for staff and clients.
To deliver services to any client in the program in the event that the assigned staff is unavailable.
To develop strong, supportive relationships with consumers.
To provide for crisis intervention.
To provide for client and staff care and safety, and adheres to all safety measures.
To adhere to program and agency policies and procedures.
To oversee the…