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Front Office Supervisor: Guest Experience & Team Lead

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Canyon Ranch
Full Time position
Listed on 2026-07-27
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Front Desk
Salary/Wage Range or Industry Benchmark: 53600 - 55830 USD Yearly USD 53600.00 55830.00 YEAR
Job Description & How to Apply Below

Canyon Ranch is seeking an Assistant Front Office Manager in Massachusetts to lead the Front Office team and ensure seamless guest service across desk, guest services and overnight operations.

You will mentor staff, recruit and train new hires, manage schedules and payroll, and coordinate with departments to optimize occupancy and guest satisfaction while upholding brand standards and safety policies.

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