HR Lead

Overview

Category/Area of Expertise: Retail Operations |
Job Requisition: 534129
Address: USA-MA-Middleboro-8 Merchants Way
Store Code: Store 08005 Management (2756423)

Hannaford Supermarkets is a local market with roots dating back to 1883. The company participates in a Local program that supports local farms, traditions, and jobs. The in-store role focuses on administrative support related to payroll, personnel, training, attendance records, and staffing efforts.

• Provide administrative support to a retail location, including processing weekly payroll, maintaining personnel records, training documentation, and attendance records, and supporting staffing efforts.
• Manage all administrative functions related to payroll (time and attendance, processing payroll, and aligning payroll with plan requirements).
• Manage all required paperwork for Workers’ Compensation and Disability claims; file accident investigations and supporting documentation in OSHA binder.
• Act as the in-store expert for Success Factors HR and Learning systems and the payroll system; assist associates with self-service and leverage the systems for all administrative functions.
• Direct associates with questions/concerns to the appropriate contact—self-service ticketing, department manager, Assistant Store Manager, Store Manager.
• Track associate attendance, including logging absences, identifying protected time, and reviewing regularly with store leadership.
• Perform initial screening with job applicants and schedule final interviews with the appropriate manager.
• Provide training reports to Department Managers and Store Leadership.
• Ensure Criminal Background Check paperwork is completed for all required roles.
• Conduct all new hire orientations and set up new associates in payroll and HR systems.
• Set up associates who require mainframe access and support participation in the Associate Experience Survey.
• Support store-level benefits enrollment and maintain accurate personnel and training files.
• Order associate uniforms, name tags, and recognition materials; maintain HR bulletin boards with current information, including compliance boards and legally mandated posters.
• Positively influence the Associate Experience and act as a brand ambassador while maintaining confidentiality and security of associate and store information.
• Complete Sunday payroll functions.
• Demonstrate strong organizational and time management skills; communicate effectively (verbal and written) and foster good interpersonal relations.
• Handle sensitive information with confidentiality; master both Success Factors HR/Learning systems and the payroll system.
• Demonstrate strong attention to detail and follow-through; think critically and logically; uphold standard practices and ethical record keeping.
• Maintain familiarity with Office applications (Word, Excel) and use computer and communication systems required for functions.
• Move freely about a retail store with occasional bending and lifting as a contributor to operational functions.
• Compensation: Salary range is between $18.95 - $27.25 hourly.

• Strong organizational and time-management skills.
• Excellent verbal and written communication and interpersonal abilities.
• Ability to handle sensitive information with confidentiality.
• Ability to master HR and payroll systems (e.g., Success Factors) and related processes.
• High attention to detail and follow-through capabilities.
• Critical thinking and logical problem-solving skills.
• Understanding of standard practices and ethical behavior in record keeping.
• Proficiency with Office applications (Word, Excel).
• Ability to use computer and communication systems required for performing functions.
• Ability to work in a retail environment with occasional movement and lifting.

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.