Director of & Labor Relations

Lead strategy. Shape culture. Strengthen relationships. Baystate Health, a nationally recognized leader in healthcare quality and safety, is seeking an accomplished Director of Employee & Labor Relations to lead system-wide employee and labor relations strategy in Springfield, MA.

• Reporting to the Vice President, HR Strategy & Consulting, the Director will serve as a trusted advisor to senior leaders, operational leaders, and HR Business Partners while leading a team of Employee & Labor Relations Specialists.
• The Director of Employee & Labor Relations serves as a trusted advisor to senior leaders, HR Business Partners, managers, and employees while shaping strategies and programs that foster a fair, respectful, engaged, and high-performing workplace.

• Lead Enterprise Employee & Labor Relations Strategy:
  Develop and execute an enterprise-wide employee and labor relations strategy aligned with Baystate Health’s goals and values.
• Assess the employee relations climate and use data, case trends, investigations, disputes, and other insights to identify opportunities for intervention.
• Develop proactive strategies that strengthen employee-management relationships and reduce organizational risk.
• Oversee the employee relations case and incident tracking process, including reporting, metrics, and trend analysis.
• Serve as a Strategic Advisor:
  Partner with senior leaders, HR Business Partners, and operational leaders to address complex employee and workplace issues.
• Provide expert guidance on performance management, investigations, discrimination, disability accommodations, hiring, disciplinary actions, termination, allegations of wrongful termination, and other employment matters.
• Coach leaders and HR professionals on effective employee relations practices and appropriate approaches to workplace concerns.
• Help leaders navigate difficult situations while promoting fairness, consistency, accountability, and respect.
• Lead Labor Relations:
  Develop and implement the organization’s labor relations strategy, programs, and policies.
• Participate as a management representative in collective bargaining and contract negotiations.
• Interpret and administer collective bargaining agreements while balancing organizational objectives and positive labor-management relationships.
• Oversee grievances, unfair labor practice matters, arbitrations, dispute resolution, and contract administration.
• Assess labor vulnerability and develop proactive strategies to address emerging labor relations issues.
• Drive Compliance &
  
  Risk Management:
  
  Partner with HR leadership and Legal to ensure compliance with federal, state, and local employment laws and regulations.
• Oversee employment-related regulatory matters, including OFCCP, Affimative Action Plans, wage and hour compliance, and pay equity reviews.
• Ensure required regulatory reporting and compliance activities are effectively managed.
• Identify potential employee relations and labor relations risks and develop strategies to mitigate them.
• Build Leadership Capability:
  Design and deliver employee and labor relations training and awareness programs for managers, supervisors, and HR professionals.
• Establish consistent practices for complaint handling, investigations, dispute resolution, and employee-management communications.
• Equip leaders with the knowledge and tools needed to effectively manage workplace challenges.
• Promote open communication and a culture where employees and leaders can address concerns constructively.

Full-time Monday–Friday Occasional weekends depending on case severity

280 Chestnut St, Springfield, MA Will be required to travel to other Baystate Health entities as needed. Hybrid work opportunity- minimum of 3 days on-site required.…