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Technical Support IT Support

Technical Support Specialist — SQL & Product Expert

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Relativity
Full Time position
Listed on 2026-02-12
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology firm is seeking a Technical Support Specialist who will provide technical assistance to both technical and non-technical customers. Responsibilities include managing and resolving service tickets, troubleshooting complex issues, and developing expertise in the firm's products. Candidates should possess strong SQL skills and excellent customer service abilities. This position offers competitive compensation, including a base salary, performance bonuses, and the possibility of additional incentives based on qualifications.
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