Director, eCommerce Technology

The Role

As Director of eCommerce Technology, you will lead the execution, delivery, and continuous improvement of Deckers’ global eCommerce platforms and consumer digital experiences. You’ll ensure our eCommerce capabilities are scalable, reliable, and aligned to business priorities, enabling growth, conversion, and exceptional customer experiences across brands and regions. This role is both hands-on and strategic, balancing near-term delivery, platform stability, and performance with longer-term modernization and capability evolution.

You’ll partner closely with Product, Digital, Marketing, and Operations teams to translate strategy into execution, overseeing teams responsible for development, platform operations, and ongoing optimization of eCommerce systems.

We celebrate diversity--of your background, your experiences and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together.

• Drive the future of Deckers’ digital commerce by leading the transformation of our global eCommerce platforms, directly shaping how millions of customers experience our brands online.
• Champion innovation and operational excellence, ensuring our platforms are always ready for growth, peak demand, and evolving customer expectations.
• Inspire and empower high-performing engineering teams, fostering a culture of inclusion, accountability, and continuous learning where every voice is valued.
• Collaborate across Product, Digital, Marketing, and Operations to deliver seamless, customer-centric experiences that set new standards for quality and engagement.
• Lead the charge in modernizing our technology stack, introducing best-in-class practices and tools that keep Deckers at the forefront of digital retail.
• Make a measurable impact on business growth, conversion, and customer satisfaction by delivering reliable, scalable, and high-performing eCommerce solutions.
• Be a visible leader who not only delivers results but also shapes the culture and future of Deckers’ digital journey, inspiring others to bring their best, every day.

• Bachelor’s degree in Computer Science, Engineering, or related technical field; MBA or Master’s degree in Technology Management or Business Administration preferred
• 10+ years of experience in software engineering or digital platform delivery, with 5+ years in people leadership roles
• Proven experience delivering and operating enterprise-scale eCommerce platforms
• Hands-on experience with modern commerce technologies (Salesforce Commerce Cloud, headless commerce, composable architectures)
• Experience working in global retail, DTC, or consumer-facing digital environments strongly preferred
• Demonstrated success leading cross-functional delivery teams and managing competing priorities in fast-paced environments
• Strong understanding of eCommerce platforms, web technologies, and cloud-native architectures
• Experience with agile delivery, Dev Ops practices, CI/CD pipelines, and operational excellence
• Ability to translate business needs into clear technical and delivery plans
• Strong communication and stakeholder-management skills across technical and non-technical audiences
• Results-oriented mindset with a passion for customer experience, quality, and continuous improvement
• Experience managing, developing, and delivering multi-tenant eCommerce platforms
• Experience in AI-augmented SDLC for application development is a value add
• Extensive experience in application performance tuning and platform scalability
• Expertise in enabling tech strategies for digital/retail domains
• Extensive experience in Microservices, APIs, Cloud Native & Headless integrations

• Competitive Pay and Bonuses - We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued.
• Financial Planning and wellbeing - No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses…