Partner Technical Architect - Agentforce

Description

Key Responsibilities:

• Serve as an architecture governance authority for key SI partners, conducting design reviews, pre‑go‑live assessments, and post‑deployment optimization for Agentforce implementations.
• Build working reference implementations, Partner Field Kits, and reusable patterns that partners can fork, extend, and deploy, scaling our impact across the ecosystem.
• Provide white‑glove deployment support for lighthouse, high‑risk, and first‑of‑kind Agentforce deployments in enterprise environments.
• Advise on partner technical artifacts including MCP servers, sub‑agents, and agent skills for production readiness, security, and performance considerations.
• Establish evaluation frameworks, observability standards, and production quality benchmarks that make Agentforce feel like a real enterprise platform.
• Collaborate with Salesforce Product and Engineering teams to translate field signals into platform improvements—owning the partner feedback loop.
• Model agent economics and consumption patterns, helping partners build outcome‑based pricing and sustainable delivery models.

What We're Looking For:

• 5+ years of hands‑on Salesforce development and architecture experience, with deep expertise in Data Cloud (vector databases, semantic retrieval, zero‑copy federation), Agentforce, and Einstein AI.
• 3+ years of production AI/ML experience, including LLM deployments, agent development, advanced prompt engineering, evaluation frameworks, and cost optimization at scale.
• True builder mindset—you work with code, create reusable assets, and learn by building. Portfolio of technical work required (Git Hub, demos, architecture docs).
• Applied agentic architecture expertise: single‑agent and multi‑agent patterns, orchestration, memory management, guardrails, hallucination mitigation, and production debugging.
• Enterprise strategic planning exposure—you've worked with CIOs, CTOs, and enterprise architects on multi‑year AI transformation roadmaps and understand consumption economics.
• Track record of connecting technical work to business outcomes—you understand how architecture quality drives partner win rates, consumption growth, and expansion velocity.
• Strong understanding of regulated industry requirements (HIPAA, GDPR, SOC2) and enterprise security patterns.
• Exceptional communication skills—able to lead architecture conversations at both strategic and deeply technical levels.

Preferred Qualifications:

• Salesforce Technical Architect certification or equivalent enterprise architecture credentials.
• Experience at a tier‑1 system integrator (McKinsey, Accenture, Deloitte, etc.) or in a field CTO / forward‑deployed engineer capacity.
• Published thought leadership—conference talks, technical blog posts, open source contributions, or architecture whitepapers.
• Experience designing certification programs, maturity models, or partner enablement frameworks.
• Deep consumption economics expertise—TCO modeling, outcome‑based pricing, agent economics.
• Familiarity with enterprise architecture frameworks (TOGAF, Zachman) and capability maturity models.

For roles in San Francisco and Los Angeles:
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.