Project Manager, Change Management, IT Project Manager

Job Title: Project Manager 5 Job Duration: 18+ Months Location: Springfield, Boston, MA (Hybrid)
Duties:

The Senior Program Manager is the central execution leader for the program. This is not a strategic advisory role - it is a hands‑on, delivery‑focused leadership position that requires daily engagement in execution management, cross‑track coordination, governance enforcement, and stakeholder communication. The Senior Program Manager will be the person who makes the delivery model work - translating strategy into daily, weekly, and monthly operating rhythm.

• Owning the integrated program plan across all tracks - schedule, dependencies, milestones, and critical path
• Driving the daily and weekly execution cadence - standups, iteration planning, demos, retrospectives
• Enforcing entry/exit gates between delivery phases - no development starts without readiness criteria being met
• Managing cross-track dependencies and sequencing - ensuring parallel and sequenced tracks do not destabilize each other
• Owning the Steer Co agenda, pre‑read, and follow‑up - ensuring the steering committee is a decision engine, not a status meeting
• Driving the re‑baselining effort - establishing velocity baselines and validating the target delivery date within the first 90 days
• Owning risk, issue, and action management - surfacing problems early, escalating with recommendations, and driving resolution
• Managing the operating rhythm across US‑based and India‑based teams - including enforcing the guided execution model for offshore delivery
• Partnering with the Business Sponsor (acting Product Owner) to ensure decisions are made, documented, and translated into stable requirements
• Preparing executive‑ready reporting - program status, quality metrics, velocity trends, risk dashboards - for delivery leadership and senior stakeholders

• Own the integrated program plan across all active and sequenced tracks. Maintain schedule accuracy, dependency mapping, and critical path visibility.
• Drive iteration planning, execution tracking, and completion reviews for each 2‑week iteration cycle. Ensure work entering each iteration has met defined readiness criteria.
• Enforce the Structured Iterative delivery model - phases, gates, and change control. Prevent the program from reverting to ad hoc or unstructured execution patterns.
• Lead the re‑baselining effort: establish velocity baselines from the first 2–3 iterations, validate the integrated schedule against actual throughput, and recommend date adjustments with supporting data.
• Monitor and manage track sequencing: ensure sequenced tracks do not enter build until predecessor tracks meet defined exit criteria.
• Own change control: ensure all mid‑build requirement changes are documented, impact‑assessed, and approved before integration into the next iteration.

• Run the weekly cross‑track program sync to identify and resolve inter‑track dependencies, resource conflicts, and scheduling risks.
• Maintain an integrated dependency map across all tracks and surface conflicts proactively – before they become blockers.
• Coordinate with Solution Architects and Lead Developers to ensure technical dependencies (shared components, APIs, data flows) are sequenced correctly.
• Align business‑side and technology‑side PMs to ensure consistent planning, communication, and status reporting.

• Own the Steer Co process end‑to‑end: agenda development, pre‑read distribution (48 hours prior), meeting facilitation, decision capture, and follow‑up tracking. The Steer Co is structured as a decision forum – not a status review.
• Prepare and present at the bi‑weekly Delivery Leadership Review – covering program health, velocity trends, quality metrics, risks, and resource issues.
• Own the program‑level Risk / Issue / Action log. Ensure risks are identified early, escalated with impact assessments and recommendations, and driven to resolution.
• Define and enforce escalation paths: track‑level program‑level delivery leadership Steer Co, with clear timelines and ownership at each level.