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Senior Program Manager

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Ampcus Incorporated
Full Time position
Listed on 2026-07-01
Job specializations:
  • IT/Tech
    IT Project Manager, Change Management
Job Description & How to Apply Below

The central execution leader for the program, this role is a hands-on, delivery-focused leadership position that requires daily engagement in execution management, cross-track coordination, governance enforcement, and stakeholder communication. The individual in this role will be responsible for making the delivery model work — translating strategy into daily, weekly, and monthly operating rhythm.

Accountabilities
  • Owning the integrated program plan across all tracks — schedule, dependencies, milestones, and critical path
  • Driving the daily and weekly execution cadence — standups, iteration planning, demos, retrospectives
  • Enforcing entry/exit gates between delivery phases — no development starts without readiness criteria being met
  • Managing cross-track dependencies and sequencing — ensuring parallel and sequenced tracks do not destabilize each other
  • Owning the Steer Co agenda, pre-read, and follow-up — ensuring the steering committee is a decision engine, not a status meeting
  • Driving the re-baselining effort — establishing velocity baselines and validating the target delivery date within the first 90 days
  • Owning risk, issue, and action management — surfacing problems early, escalating with recommendations, and driving resolution
  • Managing the operating rhythm across US-based and India-based teams — including enforcing the guided execution model for offshore delivery
  • Partnering with the Business Sponsor (acting Product Owner) to ensure decisions are made, documented, and translated into stable requirements
  • Preparing executive-ready reporting — program status, quality metrics, velocity trends, risk dashboards — for delivery leadership and senior stakeholders
Key Responsibilities Program Execution & Delivery
  • Own the integrated program plan across all active and sequenced tracks. Maintain schedule accuracy, dependency mapping, and critical path visibility.
  • Drive iteration planning, execution tracking, and completion reviews for each 2-week iteration cycle. Ensure work entering each iteration has met defined readiness criteria.
  • Enforce the Structured Iterative delivery model — phases, gates, and change control. Prevent the program from reverting to ad hoc or unstructured execution patterns.
  • Lead the re-baselining effort: establish velocity baselines from the first 2–3 iterations, validate the integrated schedule against actual throughput, and recommend date adjustments with supporting data.
  • Monitor and manage track sequencing: ensure sequenced tracks do not enter build until predecessor tracks meet defined exit criteria.
  • Own change control: ensure all mid-build requirement changes are documented, impact-assessed, and approved before integration into the next iteration.
Cross-Track Coordination & Dependency Management
  • Run the weekly cross-track program sync to identify and resolve inter-track dependencies, resource conflicts, and scheduling risks.
  • Maintain an integrated dependency map across all tracks and surface conflicts proactively — before they become blockers.
  • Coordinate with Solution Architects and Lead Developers to ensure technical dependencies (shared components, APIs, data flows) are sequenced correctly.
  • Align business-side and technology-side PMs to ensure consistent planning, communication, and status reporting.
Governance & Escalation
  • Own the Steer Co process end-to-end: agenda development, pre-read distribution (48 hours prior), meeting facilitation, decision capture, and follow-up tracking. The Steer Co is structured as a decision forum — not a status review.
  • Prepare and present at the bi-weekly Delivery Leadership Review — covering program health, velocity trends, quality metrics, risks, and resource issues.
  • Own the program-level Risk / Issue / Action log. Ensure risks are identified early, escalated with impact assessments and recommendations, and driven to resolution.
  • Define and enforce escalation paths: track-level → program-level → delivery leadership → Steer Co, with clear timelines and ownership at each level.
Distributed Team Management
  • Manage the operating rhythm across US-based and India-based teams. Ensure the guided execution model is functioning: US leads complex work, India executes well-defined…
Position Requirements
10+ Years work experience
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