ServiceNow Flow Designer Architect Zero-Touch Ops
Job in
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-07-24
Listing for:
Capgemini Engineering
Full Time
position Listed on 2026-07-24
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Capgemini Engineering in MA invites an Automation Flow Designer Specialist to design, develop, test, and optimize automations on the Service Now platform. You will build efficient, reusable workflows using Flow Designer and Integration Hub for incident enrichment, alert routing, and remediation to advance zero-touch operations.
The role emphasizes hands-on design of runbooks, enrichment actions, and onboarding accelerators, with an opportunity to influence core ITSM processes and operational
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