More jobs:
Service Desk Delivery Lead – Hybrid
Job in
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-07-27
Listing for:
Socket.dev
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Genpact is hiring a Delivery Manager for Service Desk S to lead the on-site service desk, ensure SLA adherence, and drive ITSM governance. The role requires coordinating cross-functional teams, optimizing tools like Service Now, and delivering data-driven improvements for client environments.
As a senior manager, you will mentor staff, manage shifts, and partner with security/compliance to uphold data governance while advancing workplace services across collaboration platforms.
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×