Sr. DevOps Engineer

Open Gov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the Open Gov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data.

These solutions come together in the Open Gov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about Open Gov’s mission to power more effective and accountable government and the vision of high-performance government for every community at

Open Gov is modernizing how governments operate — and the infrastructure powering that mission has to be fast, resilient, and built for scale. As a Sr. Dev Ops Engineer, you’ll own the design and delivery of the cloud systems, CI/CD pipelines, and security architecture that keep our multi-tenant SaaS platform running for thousands of public sector customers. This is a high-ownership role for an engineer who moves fluidly between deep technical execution and cross-functional influence — someone energized by building AI-forward infrastructure that directly shapes how government services are delivered.

• Architect and own Open Gov’s multi-tenant Azure and AWS infrastructure, ensuring high availability, fault tolerance, and disaster recovery readiness at scale.
• Lead infrastructure-as-code strategy using any IaC (Terraform/Cloud Formation/Pulumi/Crossplane), driving consistency, repeatability, and auditability across environments.
• Design, build, and continuously improve CI/CD pipelines (Git Hub Actions, Jenkins, CircleCI etc) that enable rapid, reliable feature delivery across engineering teams.
• Drive cloud cost optimization and performance engineering across AWS/Azure services, balancing efficiency with reliability commitments.
• Own the security posture of cloud infrastructure and partner with compliance teams on SOC2 and State Ramp adherence.
• Establish and manage observability practices using tools like Grafana, Prometheus, and Azure Monitoring; lead incident response and post-mortem processes with a focus on systemic improvement.
• Serve as a cross-functional technical advisor to engineering, product, and security teams — translating business priorities into scalable infrastructure decisions.
• Mentor and develop junior engineers, elevating technical standards and building a culture of operational excellence across the team.

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.
• 8+ years of software engineering experience with a deep focus on cloud infrastructure, Dev Ops, and platform engineering.
• 3+ years running Kubernetes at scale in production on public cloud environments (Azure preferred).
• Proven track record designing and managing AWS/Azure/GCP infrastructure for SaaS applications, including Managed Kubernetes Clusters (AKS/GCP/EKS), Database, Networking, RBAC Management etc
• Hands-on expertise with infrastructure-as-code tools (Terraform/Cloud Formation/Pulumi/Crossplane) in production environments.
• Strong command of CI/CD tooling (Git Hub Actions, Jenkins, CircleCI, or equivalent) and modern delivery practices.
• Deep knowledge of cloud security practices, including encryption, RBAC/IAM, and network security architecture.
• Proficiency in at least one modern programming language (Python, Go, Java, or Ruby).
• Experience with AI-driven developer tooling, workflow automation, or agent-based systems in an engineering context.
• Familiarity with ArgoCD or other Git Ops-based deployment frameworks.
• Experience operating in regulated environments and navigating compliance frameworks such as SOC2 or State Ramp.

Boston, MA: $175,000 - $195,000

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.