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Amazon Connect Transformation Leader Modernization
Job in
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-09-08
Listing for:
NeuraFlash
Full Time
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
Neura Flash, Part of Accenture, is seeking a Senior Enterprise Contact Center Architect/Lead to steer Amazon Connect transformations for large-scale deployments. You will guide cross-functional teams, translate business needs into scalable contact center solutions, and partner with executive stakeholders to drive modernization initiatives.
This role blends remote and on-site collaboration, travel up to 25%, and a focus on best practices, security, and measurable outcomes across CRM integrations,
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