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Industrial IoT Solutions Engineer - Onboarding & Support
Job in
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-07-21
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-21
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
Jobtailor in the United States (Massachusetts) seeks a Customer Success Engineer to onboard customers, guide installations, and resolve complex technical issues. You will be the main contact, delivering empathetic support and thorough product education to drive satisfaction and adoption.
You will collaborate with product teams to convey feedback, handle complaints professionally, and analyze recurring problems to inform system improvements. Travel up to 25% domestic and international is expected.
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