Chief Revenue Officer

Chief Revenue Officer page is loaded## Chief Revenue Officer locations:
United States - MA:
Remote, United Statestime type:
Full time posted on:
Posted 3 Days Agojob requisition :
R60206
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* Job Summary:

** About Parlance  Parlance is transforming healthcare communication through AI-powered conversational solutions that enhance patient access and operational efficiency. Our proven technology serves leading health systems nationwide, automating hospital operator services and patient access functions while delivering exceptional experiences and measurable ROI.
The Opportunity  We're seeking an exceptional Chief Revenue Officer to lead our next phase of growth as we scale our conversational AI platform across the $2B+ healthcare communication market. This role will architect and execute our go-to-market strategy, build a world-class revenue organization, and drive aggressive growth in both our operator services and patient access solutions.
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* Job Description:

** The Chief Revenue Officer (CRO) is responsible for driving all revenue‑generating functions across the organization. This executive role leads the strategy, alignment, and execution of sales, marketing, customer success, and partnership initiatives to maximize growth and profitability. The CRO works closely with the CEO and executive team to develop scalable revenue strategies, optimize the customer lifecycle, and ensure consistent revenue performance.
** Key Responsibilities
**** Revenue Strategy & Leadership
*** Develop and implement the company’s comprehensive revenue strategy.
* Lead forecasting, pipeline management, and annual revenue planning.
* Identify new revenue opportunities, markets, and customer segments.
* Align sales, marketing, and customer success around a unified go‑to‑market strategy.
** Sales Leadership
*** Oversee sales teams, including inside sales, field sales, and account management.
* Establish sales targets, compensation plans, and performance metrics.
* Ensure effective sales processes, coaching, tools, and methodologies.
* Build and manage a high‑performing sales organization.
** Marketing Alignment
*** Partner with the marketing team to develop demand generation strategies.
* Ensure cross‑functional alignment across brand, product marketing, campaigns, and lead acquisition.
* Monitor conversion rates and optimize the full funnel from lead to closed deal.
** Customer Success & Retention
*** Lead customer success and retention strategies to maximize lifetime value.
* Develop programs to improve onboarding, adoption, and renewal performance.
* Oversee revenue-expanding programs such as upsell, cross‑sell, and expansion initiatives.
** Partnerships & Business Development
*** Identify and develop strategic partnerships that support company growth.
* Lead channel sales, affiliates, and ecosystem‑driven revenue strategies.
* Negotiate contracts and commercial agreements.
** Data & Revenue Operations
*** Oversee revenue operations, including systems, analytics, and reporting.
* Implement dashboards to track performance across the customer lifecycle.
* Ensure CRM, sales enablement tools, and marketing automation systems operate effectively.
** Cross‑Functional Collaboration
*** Work closely with the CEO, CFO, COO, CMO, and other executives to drive revenue performance.
* Provide regular reporting to executive leadership and the board.
* Align cross‑departmental teams around customer data, insights, and strategic goals.
** About the Role
** We are seeking a dynamic and strategic
** Chief Revenue Officer (CRO)
** to lead all revenue‑generating functions, including sales, marketing, customer success, and partnerships. The CRO will develop and execute a unified go‑to‑market strategy, drive predictable revenue growth, and optimize the full customer lifecycle.
** Key Responsibilities
*** Lead revenue strategy, forecasting, and long‑term growth planning.
* Oversee sales, marketing, and customer success teams to ensure alignment.
* Develop scalable go‑to‑market processes and revenue operations.
* Identify new markets, customer segments, and revenue opportunities.
* Drive improvements in acquisition, retention, upsell, and cross‑sell.
* Build and lead a high‑performance…