Director of Emergency Services Nursing

Kirby Bates Associates has been exclusively retained by Baystate Health to conduct a search for their next Director, Emergency Services (Nursing) at Baystate Health in Springfield, Massachusetts. Baystate Health is a not-for-profit, integrated health system serving the communities of western Massachusetts. Anchored by Baystate Medical Center, a nationally recognized academic medical center and the region’s only Level 1 trauma center, Baystate Health includes four community hospitals, a children’s hospital, and more than 80 medical practices with over 1000 licensed beds.

With a strong commitment to clinical excellence, innovation, and community health, Baystate Health is a leading employer in the region and a proud partner of UMass Chan Medical School – Baystate, advancing medical education and research to improve patient outcomes and population health.

Five-time Magnet-designated Baystate Medical Center (BMC) in Springfield, MA, features the busiest single-site ED in Massachusetts and stands as the region’s only Level I trauma center and specialized pediatric emergency unit, treating over 120,000 high-acuity adult and pediatric patients annually. The ED spans ~72,000 sq ft with 94 private rooms, separate pediatric and behavioral-health areas, 10 ambulance bays, and a rooftop helipad.

The pediatric unit includes 17 beds with 90 visits per day.

Reporting to the Baystate Medical Center Chief Nursing Officer, the Director, Emergency Services will drive strategic planning and operational excellence across the Department of Emergency Services at Baystate Medical Center. The Director will also collaborate with Emergency Medicine leadership to achieve clinical and organizational goals and lead a high-performing team with a focus on engagement, development, and interdisciplinary collaboration. The Director also serves as a key liaison with community partners including EMS, Fire, Police, and Emergency Management.

• Join one of the nation’s busiest Level 1 trauma centers, led by an innovative team leveraging real-time, data-driven insights to achieve measurable improvements.
• Oversee both adult and pediatric emergency departments within a five-time Magnet-designated hospital, known for its strong educational pathways for nurses.
• Partner with a dynamic System Chair of Emergency Medicine—recently spotlighted in Becker’s— in a progressive, results-oriented, interdisciplinary team environment.

• A master’s degree in nursing and eligibility for a Massachusetts RN license.
• Five years of progressively responsible leadership experience in an emergency setting.