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Branch Operations & Customer Experience Lead

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: J.P. Morgan
Full Time position
Listed on 2026-06-18
Job specializations:
  • Management
    Banking & Finance
  • Finance & Banking
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

J.P. Morgan is seeking a Branch Operations Lead in Massachusetts to ensure excellence in branch operations. This role involves working closely with the Branch Manager and team to provide exceptional customer experiences, educating clients, and ensuring compliance with banking regulations.

The ideal candidate will have retail banking experience, leadership skills, and a passion for client engagement. J.P. Morgan offers a competitive rewards package and values diversity and inclusion in the workplace.

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