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Assistant Property Manager
Job in
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-06-18
Listing for:
Confidential
Full Time
position Listed on 2026-06-18
Job specializations:
-
Management
Property Management -
Real Estate/Property
Property Management
Job Description & How to Apply Below
The Assistant Property Manager supports the day-to-day operations of a large affordable housing community, with a focus on regulatory compliance, resident relations, and financial performance. This role requires working knowledge of affordable housing programs including Section 8 (Project-Based and/or Housing Choice Voucher) and Low-Income Housing Tax Credit (LIHTC), ensuring all operations meet federal, state, and local requirements.
Key Responsibilities Operational Support- Assist the Property Manager in overseeing daily property operations for a large community
- Ensure property appearance and maintenance standards are upheld
- Coordinate with maintenance staff to address work orders and unit turns efficiently
- Process applications, certifications, and recertifications in compliance with Section 8 and LIHTC guidelines
- Maintain waiting lists and manage unit leasing in accordance with program rules
- Conduct resident interviews and verify income, assets, and eligibility
- Ensure full compliance with HUD, Section 8, and LIHTC regulations
- Prepare and maintain accurate resident files for audits and inspections
- Assist with agency reporting (TRACS, EIV, state housing agencies, etc.)
- Monitor deadlines for annual and interim recertifications
- Assist with rent collection, posting, and delinquency follow-up
- Support budget tracking and variance reporting
- Process invoices and assist with accounts payable/receivable functions
- Provide excellent customer service to current and prospective residents
- Address resident concerns and resolve issues in a timely, professional manner
- Enforce lease terms and community policies consistently
- Support the Property Manager with staff supervision and scheduling as needed
- Maintain organized records and office systems
- Assist with audits, inspections, and compliance reviews
Required:
- 2–5+ years of property management experience, preferably in affordable housing
- Strong knowledge of Section 8 and LIHTC programs
- Experience with income certifications and recertifications
- Familiarity with HUD regulations, EIV, and TRACS systems
- Proficiency in property management software (e.g., Yardi, One Site, or similar)
- Excellent organizational and multitasking skills
- Strong attention to detail and compliance accuracy
- Affordable Housing certifications (e.g., COS, HCCP, or equivalent)
- Experience with large-scale communities (200+ units)
- Bilingual (English/Spanish or other languages)
- Regulatory compliance expertise
- Customer service and conflict resolution
- Financial and analytical skills
- Strong communication (written and verbal)
- Time management and ability to meet strict deadlines
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