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Assistant Property Manager

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Confidential
Full Time position
Listed on 2026-06-18
Job specializations:
  • Management
    Property Management
  • Real Estate/Property
    Property Management
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

The Assistant Property Manager supports the day-to-day operations of a large affordable housing community, with a focus on regulatory compliance, resident relations, and financial performance. This role requires working knowledge of affordable housing programs including Section 8 (Project-Based and/or Housing Choice Voucher) and Low-Income Housing Tax Credit (LIHTC), ensuring all operations meet federal, state, and local requirements.

Key Responsibilities Operational Support
  • Assist the Property Manager in overseeing daily property operations for a large community
  • Ensure property appearance and maintenance standards are upheld
  • Coordinate with maintenance staff to address work orders and unit turns efficiently
Leasing & Occupancy
  • Process applications, certifications, and recertifications in compliance with Section 8 and LIHTC guidelines
  • Maintain waiting lists and manage unit leasing in accordance with program rules
  • Conduct resident interviews and verify income, assets, and eligibility
Compliance & Reporting
  • Ensure full compliance with HUD, Section 8, and LIHTC regulations
  • Prepare and maintain accurate resident files for audits and inspections
  • Assist with agency reporting (TRACS, EIV, state housing agencies, etc.)
  • Monitor deadlines for annual and interim recertifications
  • Assist with rent collection, posting, and delinquency follow-up
  • Support budget tracking and variance reporting
  • Process invoices and assist with accounts payable/receivable functions
Resident Relations
  • Provide excellent customer service to current and prospective residents
  • Address resident concerns and resolve issues in a timely, professional manner
  • Enforce lease terms and community policies consistently
Staff & Administrative Support
  • Support the Property Manager with staff supervision and scheduling as needed
  • Maintain organized records and office systems
  • Assist with audits, inspections, and compliance reviews
Qualifications

Required:
  • 2–5+ years of property management experience, preferably in affordable housing
  • Strong knowledge of Section 8 and LIHTC programs
  • Experience with income certifications and recertifications
  • Familiarity with HUD regulations, EIV, and TRACS systems
  • Proficiency in property management software (e.g., Yardi, One Site, or similar)
  • Excellent organizational and multitasking skills
  • Strong attention to detail and compliance accuracy
Preferred:
  • Affordable Housing certifications (e.g., COS, HCCP, or equivalent)
  • Experience with large-scale communities (200+ units)
  • Bilingual (English/Spanish or other languages)
  • Regulatory compliance expertise
  • Customer service and conflict resolution
  • Financial and analytical skills
  • Strong communication (written and verbal)
  • Time management and ability to meet strict deadlines
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