Pursue Purpose
Job in
Springfield, Hampden County, Massachusetts, 01104, USA
Listed on 2026-07-01
Listing for:
MDA Edge
Full Time
position Listed on 2026-07-01
Job specializations:
-
Management
Operations Management, Project & Program Management
Job Description & How to Apply Below
Operations Manager
Our client is looking for an operations manager from trades, construction, and service industries (residential/commercial) industry experience to oversee office, field, and warehouse operations including procurement, inventory, and dispatch coordination.
What You'll Do:
- Oversee office, field, and warehouse operations.
- Lead and support staff in customer service, scheduling, and field activities.
- Optimize scheduling to improve efficiency and responsiveness.
- Manage procurement and inventory for current and upcoming projects.
- Handle customer escalations and maintain high service standards.
- Assist with workflow planning, dispatch coordination, and job readiness.
- Step in for deliveries, material handling, or field support when needed.
- Ensure safety, compliance, and consistency across all departments.
- Review job estimates and service quotes for accuracy.
- Prepare technicians for smooth, efficient daily operations.
What You Need:
- Experience in trades, construction, or service industries (residential/commercial).
- Proven leadership or supervisory background.
- Ability to lift up to 70 lbs as needed.
- Valid driver's license.
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