Engagement Lead - Tekion Implementation; Experienced Manager

Engagement Lead – Tekion / DMS Implementation

Baker Tilly is a leading advisory, tax and assurance firm, providing a global advantage in the U.S. and in major financial centers such as New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly’s Digital Consulting Practice focuses on integrating advanced technologies with core business services to support clients in digital transformation.

Join our growing Digital Consulting team as an Engagement Lead to manage and deliver the Tekion Dealer Management System (DMS) implementation for automotive dealerships across the United States. The role requires leading cross‑functional teams, driving project execution, and building lasting client relationships.

• You thrive on variety and enjoy a role where no two days are the same.
• You want to make an impact within a fast growing, innovative practice.
• You have a passion for leading transformation and ensuring projects are delivered on time and on budget.
• You work well in a collaborative team environment that supports client success across various industries.
• You value continuous skill development and career growth.

• Lead a team of Baker Tilly and client resources through the definition and delivery of transformation projects, focusing on the auto dealership industry and the implementation of Tekion DMS.
• Proactively identify and develop complementary value‑added services for automotive dealerships, including process improvement initiatives and broader digital transformation opportunities.
• Develop, manage, and measure effectiveness of project approach and plans aligned to critical phases of implementation (analyze, design, build, test, deploy) and/or long‑term roadmaps.
• Lead the delivery of product training to dealer staff across departments (sales, service, parts, accounting).
• Elicit and define requirements using methods such as interviews, document analysis, workshops, surveys, and site visits.
• Manage and implement multiple projects through delegation, coordination, communication, and organization, ensuring proper staffing, deadlines, and end‑user expectations.
• Ensure that all projects are properly documented, including business cases, requirements, and implementation plans.
• Manage third‑party vendor relationships to resource specific development needs.
• Act as liaison among executive committee members, stakeholders, and the development team, identifying and mitigating project risks and issues.
• Support the development of the Enterprise Transformation practice from go‑to‑market activities to delivery methodology standards and team development.
• Provide functional expertise based on your specific skills and background.
• Utilize entrepreneurial skills to network and build strong relationships internally and externally with clients and the community.
• Invest in your professional development individually and through participation in firm‑wide learning and development programs.
• Support the growth and development of team members and clients through the Baker Tilly Value Architect model.
• Enjoy friendships, social activities and team outings that encourage a work‑life balance.

• Bachelor’s degree in a relevant field.
• Minimum of seven (7) years of related experience, including 3 years of auto dealership industry experience; consulting experience highly preferred.
• Minimum of three (3) years of experience with auto dealership processes, terminology, and workflows (sales, service, parts, accounting).
• Experience leading teams in the implementation of Tekion DMS;
  Tekion Certified Professional (TCP) qualification highly preferred.
• Experience managing senior‑level client relationships and working across an organization with multiple stakeholders.
• Ability to lead and supervise others, provide exceptional client service, see the “big picture” as well as details, display ethical knowledge, and exhibit urgency and commitment to quality.
• Ability to decompose scope into detailed activities and deliverables, then conduct work‑package handoff to delivery resources.
• Ability to manage multiple projects/initiatives simultaneously, with willingness to support…