Manager, Program Management

Manager, Program Management

Location:

Hopkinton, MA

Curia is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving treatments to patients. At Curia, we are on a mission to advance our customers' therapies from curiosity to cure and ultimately to improve patients' lives.

• Directly manage a team of program managers, ensuring that project activities, milestones and deliverables are well planned
• Foster good communication and relationships with other departments to fulfill client deliverables on-time; influencing those that are not direct reports
• Utilize Power BI dashboards (or similar systems) to monitor project profitability, ensuring target margins are met
• Ensure Planisware (or similar system), used to create Gantt timelines, risk registers and issue logs for client projects, is up-to-date and correct and utilize the system to assess portfolio metrics, such as on time delivery
• Work with departmental leads to ensure optimal capacity and project planning, implementing systems-based project management processes where appropriate
• Spend time with on-site visitors and participate in meetings with potential and current clients
• Assign new contracts and/or customers to team members, maintaining workload schedules and projections
• Manage customer projects where required, ensuring a consistent approach through utilization of approved templates and process flows
• Coach the PM team in addition to other groups as appropriate to build talent across the department/site
• Identify and correct issues that hinder the function and success of the Program Managers and their projects; proactively seek out and recommend process improvements
• Work with departmental leaders to advance areas that are highlighted for process improvements
• Ensure timely escalation of potential issues and proposed solutions to line manager and Site Head as appropriate
• Develop site project forecasts
• Direct and establish the departmental objectives of the Program Management team
• Work as a customer advocate, balancing the needs of the customer with those of the business, as well as ensuring regular and open communications with the customer
• Contribute to Net Promoter Score (customer satisfaction) survey process for the biologics division and drive improvements in this metric

• BA/BS Degree in bioscience field or related study and a minimum of 5 years of relevant work experience, plus 2 years in a team leadership role of professional level individual contributors
• MA/MS Degree in bioscience field or related study and a minimum of 3 years of relevant work experience, plus 2 years in a team leadership role of professional level individual contributors

• Must pass a background check
• Must pass a drug screen
• May be required to pass Occupational Health Screening

• Advanced degree in bioscience field or related study
• Experience in pharmaceutical/biotechnology industry
• Experience in a CDMO

• Generous benefit options (eligible first day of employment)
• Paid training, vacation and holidays (vacation accrual begins on first day of employment)
• Career advancement opportunities
• Education reimbursement
• 401K program with matching contributions
• Learning platform
• And more!

Pay Range: $124,000/yr.

- $154,744/yr.

Education, experience, location and tenure may be considered along with internal equity when job offers are extended.

Curia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability. Curia is an E-Verify employer.