Senior Program Manager

Project Manager 5

Location: Springfield, MA

Onsite Flexibility: Hybrid — 3 days on-site per week (Fridays must be remote)

• Position Type: Contract
• Contract Duration: 19 months
• Start: June 12, 2026
• Pay Rate: $92.85 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

The Senior Program Manager is the central execution leader for the program. This is not a strategic advisory role— it is a hands‑on, delivery‑focused leadership position that requires daily engagement in execution management, cross‑track coordination, governance enforcement, and stakeholder communication. The Senior Program Manager will be the person who makes the delivery model work— translating strategy into daily, weekly, and monthly operating rhythm.

• Own the integrated program plan across all active and sequenced tracks. Maintain schedule accuracy, dependency mapping, and critical path visibility.
• Drive iteration planning, execution tracking, and completion reviews for each 2‑week iteration cycle. Ensure work entering each iteration has met defined readiness criteria.
• Enforce the Structured Iterative delivery model— phases, gates, and change control. Prevent the program from reverting to ad hoc or unstructured execution patterns.
• Lead the re‑baselining effort: establish velocity baselines from the first 2–3 iterations, validate the integrated schedule against actual throughput, and recommend date adjustments with supporting data.
• Monitor and manage track sequencing: ensure sequenced tracks do not enter build until predecessor tracks meet defined exit criteria.
• Own change control: ensure all mid‑build requirement changes are documented, impact‑assessed, and approved before integration into the next iteration.

• Run the weekly cross‑track program sync to identify and resolve inter‑track dependencies, resource conflicts, and scheduling risks.
• Maintain an integrated dependency map across all tracks and surface conflicts proactively—before they become blockers.
• Coordinate with Solution Architects and Lead Developers to ensure technical dependencies (shared components, APIs, data flows) are sequenced correctly.
• Align business‑side and technology‑side PMs to ensure consistent planning, communication, and status reporting.

• Own the Steer Co process end‑to‑end: agenda development, pre‑read distribution (48 hours prior), meeting facilitation, decision capture, and follow‑up tracking. The Steer Co is structured as a decision forum— not a status review.
• Prepare and present at the bi‑weekly Delivery Leadership Review— covering program health, velocity trends, quality metrics, risks, and resource issues.
• Own the program‑level Risk / Issue / Action log. Ensure risks are identified early, escalated with impact assessments and recommendations, and driven to resolution.
• Define and enforce escalation paths: track‑level— program-level— delivery leadership— Steer Co, with clear timelines and ownership at each level.
• Partner with the Business Sponsor to ensure decisions are documented, stable, and aligned with requirements.

• Manage the operating rhythm across US‑based and India‑based teams. Ensure the guided execution model is functioning: US leads complex work, India executes well‑defined tasks under US leadership.
• Ensure daily handoff processes are effective between US and India teams— morning standups, blocker resolution, code review follow‑ups.
• Monitor the quality and throughput of offshore delivery. Partner with Lead Developers and Solution Architects to ensure work assignments match team capability.
• Identify and address distributed team inefficiencies— communication gaps, timezone friction, unclear ownership—before they impact delivery.

• Serve as the primary point of contact for program delivery status across business and technology stakeholders.
• Produce weekly and bi‑weekly program status reports— clear, concise, and executive‑ready.
• Partner with the Business PM to align business readiness, UAT coordination, and stakeholder communication.
• Build and maintain program dashboards covering velocity, quality, risk, and milestone tracking.
• Prepare executive‑ready reporting: program status, quality metrics, velocity trends, and risk dashboards.

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Leading financial services company offering life insurance, disability income insurance, long‑term care insurance, retirement planning, and annuities. Committed to corporate responsibility and creating an inclusive work environment.

Job Number: 26-07401