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Ticket Office Manager: Elevate Guest Experience
Job in
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-07-10
Listing for:
MGM Resorts International
Full Time
position Listed on 2026-07-10
Job specializations:
-
Management
Administrative Management
Job Description & How to Apply Below
MGM Resorts International in Springfield, MA seeks a Ticket Office Manager to lead the ticketing office, supervise staff, and ensure guest service excellence. You’ll manage schedules, labor costs, inventory, and coordination with Ticketmaster, promoters and executives.
The ideal candidate has 6+ years in ticketing, a Bachelor’s degree (or equivalent), and proven budgeting and leadership in a fast-paced resort. Weekend and holiday shifts are required.
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