Construction​/Program Management - Technical Delivery Manager

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** Job Description*
* The Program Services (PSG) has an immediate need for a Technical Delivery Manager. The Technical Delivery Manager (TDM) is a senior leader within the Technical Services Unit (TSU) dedicated to the delivery of technically superior products and services, staff development and project portfolio profitability.

With high-level goals provided, provides oversight and technical guidance on moderate to highly complex consulting analyses (e.g., operations improvement, human resources, organizational design, etc.) to support client business needs.

Competencies

A candidate for this position must demonstrate the following competencies:

+ Team builder, communicator, motivator, positive/professional leader, staff mentor/advocate

+ Capable of developing strong working relationships and partnerships with the leadership in the Client Service Units and other TSU groups

+ High level of operational and financial capabilities including the proactive delivery of Client Revenues, Operating Income, and Profit

Responsibilities

Quality of Technical Products

+ Oversees delivery of technically superior products and services

+ Facilitates delivery and commitment of staff for specific assignments, in coordination with the Regional Team Leaders (RTLs) and client service groups

+ Ensures technical excellence of the work performed as well as compliance with Quality Management standards and Health and Safety procedures

+ Collaborates with other TDMs, RTLs, Practice and Discipline Leaders within the Program Services Group, as appropriate, to share work and staff across geographic boundaries to meet goals

Manages a team of Regional Team Leaders within PSG

Staff Development

+ Promotes participation in the Career Compass Program, in coordination with Regional Team Leader, and monitors pairing success

+ Actively participates in appropriate TKM Communities of Practice, and ensures that RTLs and staff actively participate

+ Identifies and nominates Approved Project Managers, Project Technical Leaders and Project Managers in-Training in coordination with the client service groups and RTLs

+ Mentors and coaches the RTLs working with their teams to develop their career as well as develop CDM Smith's future leaders

+ Coordinates annual focal point review process for region

+ Effectively recognizes employees within the region

Profit Delivery

+ Responsible for delivery of chargeable salaries, control of non-chargeable salaries, operating income, indirect expenses and delivery of targeted actual profit margin of the work performed by the group

+ Provides input to the TSU's annual business and profit plan

+ Assists Practice Leaders, Discipline Leaders, and Client Service Units in meeting their sales growth goals, by providing the appropriate number, skills and location of employees

+ Partners with other TDMs and the Client Service Units to identify specific large and/or strategic opportunities

+ Develops a long-term staffing plan that meets growth goals, while achieving an appropriate staffing mix

+ With high level goals provided, provides oversight and technical guidance on the preparation of moderate to highly complex sections of management consulting reports.

+ Leads the creation of moderate to highly complex recommendations for improvements to client programs.

+ With high level goals provided, contacts clients to collect or review datasets and/or presentations.

+ Provides project status updates to clients, as required.

+ Manages implementation plans as appropriate.

+ Collaborates with sales staff to create proposals in response to current and potential client requests for proposal (RFPs).

+ Reviews draft proposals for adherence to firm, industry, state, local and federal regulations and best practices.

+ Meets with current and potential future clients to review their current and future organizational needs.

+ Provides technical guidance and training to more junior staff.

+ Mentors more junior staff and develops them for future growth within the discipline and firm.

+…