Vice President of Operations - Healthcare Services

Our client is a leading, physician-led healthcare organization providing specialized pulmonary, critical care, sleep services, and hospitalist coverage across acute and post-acute care settings. With operations in Massachusetts and New Hampshire, this growing organization is seeking a dynamic Vice President of Operations to join their leadership team. This is a unique opportunity to play a pivotal role in scaling a healthcare organization poised for significant growth.

As Vice President of Operations, you will report directly to the CEO and play a crucial role in leading the operational excellence of a growing healthcare organization with approximately 65 employees. This newly created position will free the CEO to focus on business development and company growth while you take ownership of day-to-day operations, provide leadership to site directors, drive provider productivity, and implement operational efficiencies across multiple locations.

Our client is a leading, physician-led healthcare organization providing specialized pulmonary, critical care, sleep services, and hospitalist coverage across acute and post-acute care settings. With operations in Massachusetts and New Hampshire, this growing organization is seeking a dynamic Vice President of Operations to join their leadership team. This is a unique opportunity to play a pivotal role in scaling a healthcare organization poised for significant growth.

As Vice President of Operations, you will report directly to the CEO and play a crucial role in leading the operational excellence of a growing healthcare organization with approximately 65 employees. This newly created position will free the CEO to focus on business development and company growth while you take ownership of day-to-day operations, provide leadership to site directors, drive provider productivity, and implement operational efficiencies across multiple locations.

• Supervise and provide leadership to directors across all sites, ensuring alignment with company mission and values
• Build a supportive, high-performing culture emphasizing accountability, collaboration, and continuous improvement
• Implement and monitor performance metrics and scorecards to ensure all sites meet or exceed established KPIs
• Drive provider productivity and efficiency by identifying and addressing barriers to optimal performance
• Develop and manage site budgets, ensuring financial goals are met while maintaining high-quality care standards
• Lead the operational integration of new sites as the company expands
• Ensure compliance with healthcare regulations, patient safety standards, and quality metrics
• Provide regular performance reports to the executive team, identifying areas for improvement
• Build and maintain strong relationships with external stakeholders, including hospital executives and referring providers
• Oversee staff onboarding and training programs across all sites

• Bachelor's degree in healthcare administration, business, or related field
• Minimum of 5 years of leadership experience in outpatient or inpatient healthcare operations management
• Proven experience managing multi-site healthcare operations
• Demonstrated ability to drive provider productivity and operational efficiency
• Strong leadership skills to effectively supervise directors and hold teams accountable
• Exceptional problem-solving, communication, and organizational skills
• Financial acumen with experience managing budgets and improving cost-efficiency
• Proficiency with healthcare technologies/systems (EMRs, productivity software)

• Master's degree in healthcare administration, business, or related field
• Experience with pulmonary, critical care, sleep services, or hospital medicine
• Data analytics experience
• Change management experience
• Experience handling the operational integration of new sites or facilities

• Competitive base salary range: $150,000-$190,000
• Performance-based bonus opportunity: 7.5-12.5% tied to KPIs (provider productivity, site-level performance, successful integration of new sites)
• Comprehensive benefits package
• Relocation assistance available
• Opportunity to grow with the company as it expands nationally

This position offers a unique opportunity for a motivated healthcare operations leader to:

• Join a growing organization with significant autonomy
• Shape operations during a critical scaling phase
• Make a direct…