Chief Client Lead - Institutional Insurance
Listed on 2026-10-06
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Management
Corporate Strategy, Project & Program Management
Mass Mutual is seeking a Head of Client Experience for Institutional Insurance in Springfield, MA or Boston, MA. This senior role leads strategy for BOLI, COLI, and ICOLI, guiding Operations, Quantitative Consulting, and Business Systems Consulting to deliver growth, efficiency, and superior client experiences across the advisor and client lifecycle.
The role partners with Sales, Product, Compliance, Underwriting, Technology, Legal, and Finance to shape priorities, drive conservation and in-force
Our team is growing, and we are hiring a Chief Client Experience Lead
- Institutional Insurance in Springfield, MA, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Chief Client Experience Lead
- Institutional Insurance role in the description above.
We appreciate your interest in this position.
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