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Manufacturing Quality Operations Engineer

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: RBW Consulting LLP
Full Time position
Listed on 2026-06-20
Job specializations:
  • Manufacturing / Production
    Lean Manufacturing / Six Sigma, Manufacturing Production, Manufacturing Engineer, Operations Engineer
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Overview

We are seeking a Manufacturing Process & Controls Engineer to support a fast‑paced manufacturing environment by investigating and resolving ERP‑related production discrepancies, inventory gaps, and incomplete manufacturing jobs. This role is highly hands‑on and operational in nature, requiring close interaction with manufacturing teams, inventory processes, and production records on the manufacturing floor. The individual will physically trace materials, parts, documentation, and job statuses throughout the facility to reconcile manufacturing activity with ERP system records and ensure accurate job closure.

The ideal candidate will bring experience working in regulated manufacturing environments, strong ERP proficiency, and a practical understanding of inventory control, manufacturing operations, and production workflows.

Key Responsibilities
  • Investigate open, incomplete, or inconsistent manufacturing jobs within the ERP system (Epicor).
  • Physically trace and reconcile product, inventory, documentation, and manufacturing records across production areas.
  • Identify discrepancies between ERP records and actual manufacturing status on the floor.
  • Support resolution and closure of manufacturing jobs in alignment with operational and regulatory requirements.
  • Partner directly with manufacturing, inventory control, quality, and operations teams to identify workflow gaps and process breakdowns.
  • Analyze recurring operational and ERP‑related issues and implement corrective process controls.
  • Develop standardized procedures and workflows to improve manufacturing traceability and ERP accuracy.
  • Collaborate with ERP and IT stakeholders on process improvements and system enhancements.
  • Support continuous improvement initiatives focused on manufacturing execution, inventory accuracy, and operational efficiency.
Required Qualifications
  • Experience working in a manufacturing, production, or inventory control environment.
  • Hands‑on experience with ERP systems (Epicor preferred; SAP, Oracle, or equivalent acceptable).
  • Experience reconciling manufacturing records, inventory, work orders, or production documentation.
  • Strong troubleshooting, investigation, and root cause analysis skills.
  • Comfortable working extensively on the manufacturing floor in a highly cross‑functional environment.
  • Ability to communicate effectively with manufacturing personnel, operations teams, and technical stakeholders.
Preferred Qualifications
  • Experience in regulated manufacturing environments (medical device, aerospace, pharma, etc.).
  • Background in inventory control, manufacturing operations, production coordination, or manufacturing quality.
  • Experience supporting manufacturing documentation controls and traceability.
  • Exposure to Lean manufacturing, process improvement, or operational excellence initiatives.
  • Experience supporting ERP implementations, optimization, or workflow improvements.
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