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CX Content Strategy Lead: Architect of AI- Content

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-07-13
Job specializations:
  • Marketing / Advertising / PR
    Content Writer / Copywriter
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: CX Content Strategy Lead: Architect of AI-Ready Content

Jobtailor is seeking a communications lead for the CX Center of Excellence to own internal communication strategies across product teams and functions.

You will serve as the content strategy SME for the CX Foundation’s Community of Practice, support SharePoint improvements, and develop frameworks for multi-modal content. You’ll drive governance and training to raise our content maturity.

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