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Platform Product Marketing Lead — ITSM & AI

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Freshworks
Full Time position
Listed on 2026-09-30
Job specializations:
  • Marketing / Advertising / PR
    Product Marketing, Marketing Communications, Marketing Strategy
Salary/Wage Range or Industry Benchmark: 150000 - 180000 USD Yearly USD 150000.00 180000.00 YEAR
Job Description & How to Apply Below

Freshworks in Boston is seeking a Product Marketing Manager to own the Fresh service platform narrative and drive adoption across the IT org.

You will partner with Product, Eng, Sales, Customer Success, and Demand Gen to shape messaging, launches, and customer-facing content for a multi-product SaaS portfolio.

This hybrid role requires in-office presence three days a week (Tue-Thu) in Downtown Boston and offers a base salary of $150,000-$180,000 plus a target bonus and benefits.

Join us at Freshworks as our next Platform Product Marketing Lead — ITSM & AI in MA, United States.

As a Platform Product Marketing Lead — ITSM & AI, you will play an important part at Freshworks in MA, United States.

We invite applications for the Platform Product Marketing Lead — ITSM & AI position located in MA, United States.

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