Registered Nurse

Registered Nurse – Patient Services (Full‑time, On‑site)

Requisition Number: REGIS
001017

Location:

Springfield, MA 01103, USA

Salary Range: $39,000 – $52,410 (plus sign‑on bonus)

• Provides coordinated care to adult and pediatric patients in collaboration with the interdisciplinary care team, ensuring comprehensive, patient‑centered outcomes.
• Conducts comprehensive health assessments, records medical histories, completes medication reconciliations, evaluates patient conditions, and contributes to individualized care and treatment decisions.
• Works effectively in both clinic and urgent‑care settings, using critical‑thinking skills to make sound clinical judgments and prioritize patient needs in a fast‑paced environment.
• Performs nurse visits, providing clinical assessments, patient education, and nursing interventions according to established clinical protocols and the scope of practice.
• Educates patients and families about health conditions, treatment plans, and preventive care, proactively addressing gaps in care.
• Provides team‑based nursing care within assigned pods, collaborating with providers and support staff for coordinated and efficient patient care.
• Administers prescribed medications, vaccines, and treatments following approved clinical protocols and nursing practice standards; documents all administrations accurately and timely in the electronic medical record.
• Collaborates with physicians, other nurses, and health‑care professionals to coordinate patient care and ensure smooth transitions.
• Responds promptly to all patient‑related telephone calls and in‑basket messages, ensuring timely communication and continuity of care.
• Participates in health‑center outreach initiatives and community activities to promote public health and strengthen community engagement.
• Maintains strict confidentiality of all patient and health‑center information in accordance with HIPAA and organizational policies.

• Excellent clinical assessment and critical‑thinking skills with a solid understanding of disease processes and age‑specific development.
• Demonstrated ability to deliver high‑quality nursing care in collaboration with physicians and support staff.
• Culturally sensitive with a strong interest in serving diverse patient populations.
• Ability to establish and maintain effective working relationships with other employees, individuals seeking assistance, representatives of outside agencies, and the general public.
• Proficient in electronic health record (EHR) systems and familiar with outpatient and ambulatory‑care best practices.
• Excellent verbal, written, and interpersonal communication skills.
• Flexible, professional, and reliable, with the ability to adapt to varying patient needs.
• Committed to patient‑centered care, customer service, and ongoing professional growth.
• Bilingual preferred (Spanish, Russian, or Vietnamese).

• Current and unrestricted RN license in Massachusetts.
• Current BLS CPR certification.
• Minimum of one year of nursing experience.
• Required to cover extended clinic hours, including evenings and weekends, on a rotating basis at any Caring Health Center location.

• Work is performed in a busy outpatient clinic environment with direct patient contact.
• Requires frequent standing, walking, bending, and lifting; uses computers, phones, and other standard medical office equipment.
• Must be able to respond quickly in urgent or emergent situations.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic.