Quality Representative

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world‑class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables.

As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport, Tennessee, USA.

• Strong commitment to Zero Incident Mindset principles throughout the Quality Organization
• Utilize effective collaboration and relationship building skills to support trusting, highly motivated and cohesive team environment including effective reinforcement of team members
• Responsible for site‑wide quality, operational excellence and continuous improvements initiatives
• Develop, implement and maintain practices and policies that assure raw materials, in‑process and finished materials meet quality specifications and customer expectations
• Provide analytical support to Manufacturing and to other functions as needed. This includes where necessary developing, implementing and assisting in training of new or improved test methods.
• Partner with various cross‑functional departments to address customer complaints and market trends, and to improve customer satisfaction and quality awareness
• Identify root causes of internal and external opportunities. Effectively utilize operational excellence and statistical tools where applicable to implement and ensure that corrective actions from such investigations are effective.
• Ensure compliance with ISO/IATF Quality Systems including performing quality, product and process audits, followed by identifying trends and working on improvement actions
• Provide QC Lab on‑call and backup coverage
• Contribute to best practice efforts across all sheet and resin QC and plants by proactively partnering with Worldwide AMI Quality

• Bachelor’s degree in Engineering, Chemistry or Science required
• At least 3 years’ experience in quality, lab or manufacturing setting required
• High degree of initiative and ability to plan, prioritize, and work with minimal supervision in a hands‑on environment
• Excellent technical, analytical/statistical, troubleshooting, process and innovation skills
• Excellent written and verbal communication skills
• Ability to contribute effectively as an individual and within a team
• Demonstrate positive behaviors in adaptability, organization, prioritization, detail orientation, multi‑tasking, and bias for action
• Solid analytical method development skills with prior laboratory experience preferred
• Six Sigma, Lean, Operational Excellence and/or Continuous Improvement experience preferred
• ISO 9001/IATF 16949 experience preferred
• CQA or CQE preferred
• Labware and SAP experience preferred

Eastman will not accept applicants for this offered position who require visa sponsorship, including those whose status is F‑1 visa OPT who subsequently would require ongoing visa sponsorship.

The base salary range for this position is $76,100 to $104,500.

• Base pay plus performance‑based incentive opportunities that let you share in our success.
• Comprehensive medical, prescription‑drug, and dental coverage—paired with a Health Savings Account option to help you save tax‑free dollars for care today or in the future.
• A robust menu of voluntary benefits—including vision, optional life, critical‑illness protection, and more—so you can tailor coverage to fit your life.
• Holistic wellness support: financial‑planning tools, family‑building assistance (adoption, pregnancy, and fertility resources), parental leave, and confidential Employee Assistance Program counseling.
• 401(k) with a company match—plus an…