Leasing and Occupancy Specialist ; Allen Park

Overview

Winn Companies is looking for a motivated Leasing and Occupancy Specialist I to join our team at Allen Park
, a 264-unit LIHTC community located in Springfield, MA
.

In this role, you will perform all day-to-day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals at a mixed income property while maintaining budgeted occupancy at the highest attainable rents at all times.

The pay range for this role is $20.00-$25.00 per hour, dependent on experience. The selected candidate will adhere to the following work schedule:
Monday to Friday, 8:30 AM to 5:00 PM with a rotational schedule every three Mondays working 10:00 AM - 7:00 PM.

• Interact with prospective and current residents to achieve maximum occupancy.
• Generate and manage traffic, lotteries, wait list, property tours, leasing apartments, qualifying prospects, and following up on prospects leads.
• Prepare lease documentation applicable to program types, complete move-in paperwork and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard.
• Deliver customer service that exceeds expectations for new and current residents. Educate and implement Winn Companies programs, processes, and policies to new and current residents as applicable.
• Review, prioritize, and distribute resident service requests as required. May assist with the planning and facilitation of property events or programs required by the mixed income program guidelines.
• May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional or corporate initiatives.
• Maintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types.
• Remain current with local events and hiring trends that may have an impact on the property.
• Maintain knowledge and understanding of current and sub markets; to include competitors and customer demographics.
• Gather appropriate documents by program types for residency approval submission to the appropriate person or third-party vendor for review and approval during the application or recertification process.
• Remain up to date with any/all federal, state, and/or other regulatory requirements and programs.

• High school diploma or GED equivalent.
• 1-3 years of relevant work experience.
• Prior experience with tax-credit projects.
• Experience with web-based applications and computer systems, particularly Microsoft Office.
• Excellent customer service skills.
• Exceptional interpersonal and communication skills.
• Strong attention to detail.
• Ability to work under pressure.
• Ability to work with a diverse group of people.

• Associate’s degree.
• NALP and SHCM certification.
• Project-base knowledge is a plus.
• CP3 and TCS licenses are a plus.
• Bilingual in English and Spanish.
• Experience with Yardi or Real Page property management software.
• Experience in property management, affordable/tax credit programs, hospitality, customer service, sales, retail, or restaurant industry.

Regular full-time US employees are eligible to participate in the following benefits:

• Generous time off policies (including 11 paid holidays (12 for MA employees);
  Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability;
  Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
• To learn more, visit

A job you can be proud of:
Winn Companies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.

A job that challenges you:
Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and…