Affordable Housing Recertification Specialist

Description

Be a part of the best team in Property Management!

Vesta Management is seeking to hire an experienced, customer service focused, results driven Affordable Housing Recertification Specialist to support operations for a large affordable housing community in the Manchester/Hartford, CT area. If you have a proven track record with affordable housing programs such as LIHTC and Section 8, excellent attention to detail, and passion for customer service, we want to hear from you!

TSC and/or COS certifications are strongly preferred.

At Vesta, we take pride in hiring the best talent in Property Management. We work hard and we have fun doing so. In addition to our generous benefits package, we offer service awards, performance bonuses, team member appreciation events and opportunities for growth. Our benefits include:

• Medical, dental & vision insurance
• Company matched 401(K)
• Paid time off
  - Vacation, sick, floating holidays
• 12 additional paid holidays
• Tuition Reimbursement
• Pet Plan Pet Insurance
• Employee Assistance Program
• Long & Short-Term Disability Insurance
• AND MORE

The Affordable Housing Recertification Specialist is responsible for managing the annual and interim income recertification process for residents in affordable housing programs (LIHTC, Section 8/HUD, HOME, and other subsidized housing programs). This role ensures continued compliance with federal, state, and local affordable housing regulations by accurately verifying resident eligibility, income, and household composition.

• Process annual, interim, and initial certifications/recertifications in accordance with program guidelines (LIHTC, Section 8, HUD Multifamily, HOME, and/or other applicable programs)
• Collect, verify, and calculate resident income, assets, and household composition using third-party verification methods
• Prepare and distribute recertification notices to residents within required time frames
• Review and audit resident files for accuracy and completeness prior to submission
• Calculate rent and utility allowance adjustments based on verified income
• Maintain accurate resident files in compliance with program requirements and company recordkeeping standards
• Enter and update resident data in property management/compliance software (e.g., Yardi)
• Communicate with residents regarding required documentation, deadlines, and recertification outcomes
• Coordinate with Property Managers and Compliance staff to resolve discrepancies or missing documentation
• Track and manage recertification calendars/deadlines to ensure timely processing and avoid compliance lapses
• Prepare files for internal audits, state housing agency monitoring visits, and HUD/REAC inspections
• Stay current on changing regulations, income limits, and program requirements (HUD, LIHTC, state HFA guidelines)
• Assist with move-in certifications and waitlist eligibility screening as needed

• Working knowledge of income/asset verification and calculation methods
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)

• Experience with LIHTC and/or HUD Section 8 program compliance
• Experience with property management software (Yardi, Real Page, One Site, or similar)
• Bilingual (English/Spanish or other relevant language) a plus

• Accuracy and attention to detail
• Regulatory/compliance knowledge
• Time management and deadline-driven workflow
• Clear written and verbal communication
• Discretion in handling confidential financial and personal information
• Customer service orientation with residents

Requirements

• High school diploma or equivalent
• 1–3 years of experience in affordable housing compliance, property management, or a…