Fine Dining General Manager - MGM Springfield
Job in
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-02-18
Listing for:
MGM Resorts International
Full Time
position Listed on 2026-02-18
Job specializations:
-
Restaurant/Food Service
Food & Beverage, Restaurant Manager, Catering, Server/Wait Staff
Job Description & How to Apply Below
Property - MGM Springfield time type:
Full time posted on:
Posted Todayjob requisition :
272060
Springfield, Massachusetts The SHOW comes alive at MGM Resorts International
** THE JOB:
**** Fine Dining General Manager
** to lead an exceptional team and elevate the guest experience to unforgettable heights. This isn’t just a job – it’s your stage to shine in one of the most iconic hospitality brands in the world.
** THE DAY-TO-DAY:
*** Owns, leads and oversees daily restaurant operations, labor productivity, scheduling, inventory control, guest service standards, and execution and development of marketing strategies to produce both short-term and long-term profitability. Co-own (with Executive Chef) the restaurant’s business plan and represent the restaurant in divisional, property or corporate meetings.
* Responsible for execution of policies, operating procedures, pricing initiatives, training programs, directives, menus, rules and regulations for the restaurant staff. Owns restaurant’s execution of F&B and/or company-wide initiatives and programs.
* Maintain the highest standards of health, sanitation and cleanliness within all areas of Beverage. Responsible for completion of all company compliance training by the restaurant staff.
* Manages Human Resources responsibilities for Restaurant to include: creating a work environment that promotes teamwork, performance feedback (coaching and counseling), recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning process that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements, employment law, and collective bargaining agreements.
* Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience.
* Reacts to any guest complaints and takes any appropriate action. Manages Restaurant’s guest feedback channels through approved company practices. Collaborate with Executive Chef and culinary team to ensure a seamless service experience between kitchen and dining room.
* Maintains excellent knowledge of venue’s food & beverage products, menu items and equipment used to perform duties.
** THE IDEAL CANDIDATE:
*** Has high school diploma or GED
* Has 2+ years of prior relevant experience
* Brings expert knowledge of health and safety regulations, menu items, beverage presentation, and the tools of the trade – from kitchen equipment to POS systems.
* Understands how to optimize staffing for efficiency and cost-effectiveness, with a strong grasp of restaurant workflows and day-to-day execution.
* A natural leader and mentor who inspires high performance, fosters team collaboration, and creates a positive work culture rooted in accountability and respect.
* Delivers top-tier customer service with excellent interpersonal and listening skills, strong judgment, and the ability to stay organized and focused under pressure.
** THE PERKS & BENEFITS:
*** Healthcare, financial and time off benefits
* Wellness incentive programs to help you stay healthy physically and mentally
* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
* Free meals in our employee dining room
* Free parking on and off shift
* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
** VIEW
JOB DESCRIPTION:
**** Pay Range:
** The pay range for this role is:$60,200.00 - $80,300.00
This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location.
This position is eligible to participate in the Company’s incentive plan.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans.…
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×