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Server, Server​/Wait Staff

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: Umami Riot Experience
Full Time position
Listed on 2026-08-11
Job specializations:
  • Restaurant/Food Service
    Server/Wait Staff
Job Description & How to Apply Below

Description

Umami Riot was born from a simple idea: pair joyful hospitality with uncompromising craftsmanship. Founded by Chef Tim Cushman and sake expert Nancy Cushman, our restaurants celebrate bold flavor, precision, and a deep respect for Japanese foodways – translated through a distinctly Boston lens. At Umami Riot, we’re not here to follow the rules of hospitality, we’re here to rewrite them – with heart, craft and fearless creativity.

Bianca is a vibrant blend of wood-fired cooking, craft cocktails, and warm, modern hospitality — and we’re searching for someone who brings that same energy. At Bianca, we do more than serve food and drinks — we create moments. Whether it’s a weeknight pizza and cocktail or a celebratory dinner, every guest experience is shaped by our team’s attention to detail, warmth, and commitment to excellence.

We’re looking for a Server who leads with confidence, connects with intention, and turns great service into an unforgettable experience.

The Gig (aka What You’ll Actually Be Doing)
  • Guide-first service that sets the pace, reads the room, and makes every table feel intentionally cared for
  • Warm, confident presence that blends polish, precision, and personality from first greeting to final farewell
  • Fluent navigation of food and beverage offerings, with thoughtful recommendations and pairings that elevate the experience
  • Refined execution of steps of service — glassware, plate drops, timing, and transitions handled with ease
  • A clean, polished dining room maintained throughout service, with proactive communication and support for opening, closing, and restocking
  • Strong floor presence in a fast-paced environment, moving confidently through busy services and showing up guest-ready for nights, weekends, and high-energy shifts
THIS ROLE IS A GREAT FIT IF…
  • You love connecting with guests and creating real moments
  • You’re polished, confident, and comfortable being front and center
  • You thrive in high-energy, elevated dining rooms
  • You care about details — timing, presentation, and flow matter
  • You know how to manage multiple tables without breaking stride
  • You bring charm, focus, and professionalism to every shift
Requirements LET’S SET EXPECTATIONS (IN A GOOD WAY)

This is a high-energy restaurant where the pace is constant, the room stays lively, and the floor never really slows down. You’ll spend your shifts front and center — moving with confidence through a busy dining room, connecting with guests, and staying locked into the rhythm of service — in a hands-on role that values presence, polish, and a strong commitment to cleanliness, safety, and hospitality standards.

We’re committed to providing reasonable accommodations to support individuals in performing the essential functions of the role.

WHY PEOPLE STICK AROUND
  • Competitive hourly pay & tips - because your work matters
  • Dining discounts across all Umami Riot locations
  • Free parking!
  • Growth that’s real (not just talked about)
  • A team culture rooted in respect, creativity, and heart

Pay: $6.75 plus tips

EOE

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