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Return to Vendor Clerk

Job in Springfield, Hampden County, Massachusetts, 01119, USA
Listing for: BJ's Wholesale Club
Full Time position
Listed on 2026-07-18
Job specializations:
  • Retail
    Stocking, Retail Associate/ Customer Service, Distribution/ General Warehouse, Merchandising
Salary/Wage Range or Industry Benchmark: 23419 - 27552 USD Yearly USD 23419.00 27552.00 YEAR
Job Description & How to Apply Below
Position: Return to Vendor Clerk Full Time

A World-Class Team

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You’ll Love Working at BJ’s

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.

  • Weekly Pay:
    Get paid every week so that you can manage your money on your terms.
  • Free BJ’s Memberships:
    Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
  • Generous Paid Time Off:
    Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
  • Flexible and Affordable

    Health Benefits:

    Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
  • 401(k) Retirement Savings Plan:
    Build your financial future with a company match (available to team members 18 and older).
  • Employee Stock Purchase Plan:
    Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.
  • Eligibility requirements vary by position.
Job Summary

Responsible for supporting an exceptional member shopping experience by processing and sorting damaged or defective and/or returned merchandise, reducing salvage, obtaining return authorizations from vendors and re‑wrapping sellable merchandise.

Team Members
  • Carry out job functions and responsibilities as assigned, supporting the application of club policies, procedures, and compliance.
  • Strive for flawless execution and hold ourselves accountable.
  • Act with honesty and integrity and lead with the member in mind to address and elevate concerns as appropriate.
  • Ensure a safe and positive environment for our members and each other.
  • Embrace inclusion and diversity, working together with collaboration and respect. Work as a team to achieve goals.
  • Move with speed and agility in everything we do.
  • Innovate and adapt to move as fast as the world around us.
  • Maintain a friendly and positive attitude.
Members
  • Deliver service excellence through all points of contact.
  • Resolve and de‑escalate to address every member concern.
  • Ensure a safe and positive environment and experience for the members.
  • Daily commitment to GOLD Member Standards
    • Greet, Anticipate, Appreciate (GAA)
    • Fast, Friendly Full, Fresh, Clean
Club Standards:
Work as a team to deliver GOLD club standards daily.
  • Work with commitment and pride to deliver GOLD – Grand opening look daily
    • All items stocked and promotional plans executed
    • Maintain visible accurate signage
    • Clean and organized, inside and out
Know your Business
  • Understand how to access and read production and/or financial performance reporting for your department.
  • See the connection between consistent execution and the positive impact it can have on the business.
Major Tasks, Responsibilities, and Key Accountabilities
  • Work with speed and accuracy to facilitate organized processes. Accurately process damaged or defective merchandise by following appropriate salvage, donation, vendor return, reverse logistic, hazardous waste and destroy procedures.
  • Obtain return authorizations from vendors, process vendor chargebacks, and package and ship merchandise returns based on vendor return policies.
  • Maintain the correct stock/inventory status for all damaged, defective and returned merchandise.
  • Assess breakage logs associated with leaking, spoiled and broken merchandise and process merchandise out of inventory. Process freezer and dairy damages.
  • Understand the company’s community/donation programs and administer salvage and donation merchandise orders.
  • Conduct daily club safety walks, escalating findings to Asset Protection Supervisor.
  • Support Inventory Control Count Team in executing count processing as assigned.
  • Review daily return reports, process merchandise recalls, and process…
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