Services Account Executive; Strategic Accounts

Services Account Executive (Strategic Accounts)

Join Elastic to apply for the Services Account Executive (Strategic Accounts) role. Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data  Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to help businesses accelerate the results that matter.

Elastic’s Professional Services team delivers solutions across all of our technologies. As a Services Account Executive, you will own the customer's Services journey from pre‑sales to launch, building trusted relationships with C‑level sponsors. You will focus on large strategic market segments and collaborate closely with Sales, Pre‑Sales, VP’s of Sales, and the Services team.

• Complete Elastic training and become an authority in our consulting methodologies.
• Evangelise Elastic’s ability to deliver business outcomes to customers.
• Apply industry expertise to understand a customer's motivations, drivers, strategic goals, and desired outcomes.
• Engage customers, especially C‑Level, using a consultative selling approach that positions Elastic and yourself as a long‑term Trusted Advisor.
• Create a compelling vision and communicate our transformative solutions to generate significant value from the Elastic Stack investment.
• Exceed growth and booking targets, ensure organisational health, and drive customer satisfaction.
• Develop and lead a territory plan and a personalized account plan for each customer that aligns with their business goals.
• Forecast accurately and build a pipeline to deliver year‑over‑year growth.
• Build relationships with Sales, Customer Success, and partner organizations; operate in a co‑sell model.
• Mentor and help hire new Services Sales Partners.
• Contribute to enhancing our delivery methodology, services practice, and industry point‑of‑view.

• 10+ years of consultative sales experience with a record of exceeding quota.
• 5+ years selling or delivering professional services for a strategic consulting firm, large system integrator, or software company services unit.
• Proven ability to develop and maintain C‑level relationships as a Trusted Advisor.
• Experience growing accounts with large, complex pursuits ($M+).
• Highly collaborative, thriving in a matrixed environment.
• Experience creating outstanding responses to RFIs/RFPs.
• Project/account management experience.
• Team player with strong interpersonal skills.
• Ability to thrive in a fast‑paced, dynamic environment.
• Leadership qualities:
  • Passion:
    Passionate about Customer Success.
  • Beginners Mind:
    Always learning, great listener, hands‑on.
  • Thought Leader:
    Strong point of view, executive presence.
  • Urgency:
    Drives business value and results quickly.
  • Team Player:
    Enjoyable teammate, generous heart.
  • Trust:
    Builds trust with everyone.
  • Adaptable:
    Excels amid uncertainty.

Base salary plus a variable component comprise the On‑Target Earnings (OTE) with an 80/20 pay mix. Typical OTE ranges for new hires: $165,800 – $262,300 USD. Salaries and variable ranges are $149,300–$236,100 USD and $16,500–$26,200 USD, respectively. Eligibility for Elastic’s stock program and a company‑matched 401(k) with dollar‑for‑dollar matching up to 6% of eligible earnings are included.

• Competitive pay based on work performed.
• Health coverage for you and your family in many locations.
• Flexible locations and schedules.
• Generous vacation days.
• Matching up to $2,000 for financial donations and service.
• Up to 40 hours per year for volunteer projects.
• Minimum of 16 weeks of parental leave.

Elastic is an equal‑opportunity employer committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all applicants. To request an accommodation during the recruiting process, email candid