Account Manager, Event Solutions

Overview

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500 employees and about 30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, we deliver a comprehensive event marketing and management platform for marketers and event professionals and offer software solutions to hotels, special event venues, and destinations to help them grow their group/MICE and corporate travel business.

Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent’s strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, take risks, and make decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI‑augmented work, you’ll thrive here.

Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

• Identify and close sales opportunities with our clients, such as contract renewals, cross‑sells, and up‑sells (including adding additional apps to clients’ packages).
• Present products and services information to corporate accounts.
• Ensure relationships with key decision‑makers for accounts continue to develop and strengthen.
• Work with Sales and Client Services teams to ensure complete customer satisfaction with the Cvent product and organization.
• Ensure customer issues are acknowledged and resolved within 24 hours.
• Call on existing clients to meet and exceed individual and departmental revenue expectations.
• Develop and actively pursue a list of targeted key accounts within North America and create individual plans of action to penetrate these accounts.
• Set aggressive goals for annual revenue achievement against each account.
• Accurately forecast sales opportunities via pipeline reports.
• Effectively and accurately manage personal revenue pipeline to maximize all business opportunities.
• Monitor and report sales activity within the system.
• Perform other duties as assigned.

• Bachelor’s degree is required (strong academic performance desired).
• At least 3 years of experience in a customer‑facing, revenue‑generating role (more is welcomed).
• Ability to multi‑task and thrive in a dynamic, fast‑changing entrepreneurial environment.
• Ability to integrate knowledge across disciplines, including relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function.
• Excellent verbal and written communication skills.
• High degree of computer literacy.
• Relevant experience may include selling CRM or CMS systems, ASP‑based data systems, Travel or Meeting Planning Services.
• Proficiency with MS Office Suite (Word, PowerPoint, Excel) and  or similar contact‑management software.
• Experience selling or managing accounts in the SaaS/technology/hospitality space is a plus.
• Experience working in the event management industry is a plus.

The estimated base salary range for new hires into this role is $50,000–$62,000 annually plus commission, depending on job‑related knowledge, relevant experience, and location. We also offer a competitive benefits package.

None specified.

This job posting is intended to comply with all applicable laws. Due to the remote nature of this position, if we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, such additional information will be provided.

We are not able to offer sponsorship for this position.

Multiple positions may be filled from this announcement.