Public Safety Account Executive - Boston

Location

New York or Boston covering both states.

• Generate sales opportunities and exceed monthly sales, renewal, and churn targets by contacting leads and managing customer inquiries
• Build and maintain customer relationships to identify up‑sell and renewal opportunities while resolving account issues effectively
• Perform accurate and efficient data entry, system navigation, and independent analysis to support account management
• Engage in continuous training to maintain up‑to‑date product and service knowledge and meet quality standards
• Meet or exceed productivity and sales goals through consistent performance monitoring and improvement
• Demonstrate professional conduct by adhering to ethical standards and supporting an inclusive team environment
• Also responsible for other duties/projects as assigned by business management as needed

• High School Diploma/GED (Required)
• 2-4 years Experience selling within the Public Safety vertical (Preferred)
• 2-4 years Experience in the Public Safety industry (Preferred)
• 2-4 years Demonstrated track record of sales success in business sales (B2B) (Preferred)
• 2-4 years Experience in Wireless Industry/Telesales/Technical Sales (Preferred)

• CRM and Microsoft Office Proficiency in using CRM systems such as Salesforce to manage customer interactions and sales activities, with strong skills in Excel for data analysis and reporting (Required)
• Attention to Detail: crucial for accurate data entry, preparing sales reports, and documenting customer interactions, ensuring high service standards and compliance (Required)
• Communication: strong verbal and written communication skills are crucial for customer interactions, presenting solutions, and team collaboration (Required)
• Presentations: ability to create and deliver compelling presentations to potential and existing customers (Required)
• Problem Solving: strong problem‑solving skills to address customer issues, find solutions to sales challenges, and improve processes (Required)
• Sales Analysis: ability to analyze sales data to identify trends, measure performance, and develop strategies for growth (Required)
• Strong Industry Knowledge: deep understanding of the public safety sector, including the needs of law enforcement, fire departments, and emergency services, to tailor solutions (Required)
• Collaborative Teamwork: effective collaboration with GAEs, SEs, SDRs, Implementation Account Managers, and other stakeholders (Required)

• At least 18 years of age
• Legally authorized to work in the United States

Travel Required:

Yes

DOT Regulated Position:
No

Safety Sensitive Position:
No

Total Target Cash Pay Range: $109,700 - $197,800, inclusive of target incentives

Base Pay Range: $65,820 - $118,680

The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

Benefits include medical, dental, vision, flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and holidays, paid parental and family leave, family building benefits, back‑up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short‑ and long‑term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, voluntary long‑term care insurance, mobile service & home internet discounts, pet insurance, commuter and transit programs, and more.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing Applic or calling 1‑844‑873‑9500. This channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation‑related requests.