Onsite Account Representative

Joining Cardinal Health means becoming part of a team dedicated to making healthcare safer and more efficient.

Cardinal Health is seeking a dynamic and results‑oriented Onsite Core Account Manager to join our Medical Segment team. As an Onsite Core Account Manager, you will serve as the primary operational contact for a key client, ensuring seamless service delivery, fostering strong relationships, and driving operational excellence.

Territory:
Candidate should ideally be located in Cape Cod and be onsite in Hyannis 4+ days a week.

• Serve as the primary onsite operational contact for an assigned prime vendor account, building and maintaining strong working relationships with key client stakeholders and decision‑makers.
• Act as a direct liaison between the client and various Cardinal Health internal teams (Customer Service, Field Service, Distribution) to ensure timely product availability, resolve issues, and manage any price discrepancies.
• Identify and qualify new sales opportunities, developing and executing plans to introduce innovative solutions that meet both customer and Cardinal Health objectives.
• Influence account profitability through strategic account management and value‑driven solutions.
• Support day‑to‑day product and logistics issues within the client’s operations.
• Drive operational effectiveness and efficiency within the assigned account, identifying areas for improvement and implementing solutions.
• Ensure compliance with Cardinal Health programs and contractual agreements, maximizing partnership value.
• Contribute to account profitability by ensuring efficient operations and identifying value‑add opportunities.
• Apply knowledge of Cardinal Health’s offerings and the client’s industry to support delivery of tailored solutions.
• Identify and address internal and external needs for the assigned account, with guidance from leadership as needed.
• Identify and elevate potential new sales opportunities or solution needs to the appropriate sales teams.
• Provide regular updates on key account metrics, operational status, and project progress to both the client and Cardinal Health management.
• Support contract adherence and identify opportunities for product mix optimization within the assigned account.

• Bachelor’s degree in a related field, or equivalent combination of education and relevant work experience (preferred).
• 1‑3 years of experience in account management, customer service, operations, or a related client‑facing role, preferably within the healthcare industry.
• Ability to establish and nurture strong, trusted working relationships with clients and internal teams.
• Understanding of supply chain, logistics, and operational processes.
• Ability to identify issues, analyze root causes, and facilitate timely solutions.
• Strong verbal and written communication skills.
• Collaborative team player who can coordinate with various internal departments to achieve client objectives.
• Customer‑focus: commitment to understanding and meeting customer needs and ensuring their satisfaction.
• Must be available for daily onsite presence at the client facility; customer/vendor credentialing (including vaccinations, if required) may be required.

• Medical, dental and vision coverage
• Paid time off plan
• Health Savings Account (HSA)
• 401(k) savings plan
• Access to wages before payday with myFlex Pay
• Flexible Spending Accounts (FSA)
• Short‑ and long‑term disability coverage
• Work‑life resources
• Paid parental leave
• Healthy lifestyle program

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.