Business Banking Relationship Manager - Springfield, MA

Overview

Responsible for an assigned portfolio of loan and deposit relationships with small business clients. Solicit new business; manage risk and credit decisions; and service existing clients through the bank’s relationship management program. Work with branch partners to effectively sell to the business customer and cross‑sell other bank products.

• Develop new banking relationships with business prospects.
• Service existing business banking client base.
• Achieve established goals as outlined by manager.
• Work with branch partners to maximize sales efforts to business customers and cross‑sell other products and services offered by the bank.
• Network with centers of influence (accountants, attorneys, and other referral sources) to develop business.
• Evaluate credit information and requests, and recommend appropriate loan structures to manage risk.
• Effectively negotiate with underwriters and clients to maximize revenue and minimize risk.
• Achieve sales goals, including revenue of $150M–$400M, loan production of $4MM–$8MM, deposit balance production of $400M–$2MM, management of a loan portfolio of $7.5MM–$20MM, and oversight of approximately 15–40 relationship‑managed clients.
• Actively participate in all business banking and retail sales sprints.
• Achieve call targets and other product sales goals such as cash management, visa merchant, and other assigned products.
• Participate in civic and cultural organizations and programs.
• Utilize prescribed selling techniques to maximize sales opportunities.

• Sell effectively to prospects and clients.
• Manage and retain existing clients.
• Work closely with internal contacts to service clients.

• Bachelor’s degree or, in lieu of a degree, a minimum of 4 years of related sales/banking experience, or a combination thereof.
• Knowledge of personal computers and the software utilized by the department.
• Ability to read and analyze financial statements and tax returns.
• Sound credit skills necessary to evaluate loan requests.
• Good understanding of Cash Management, Merchant Service, Trade Services products offered to Business Banking customers and ability to identify sales opportunities for those product sets.
• Strong interpersonal and presentation skills required.

The pay range for this position is $85,800.00 – $ Annual (USD).

Springfield, Massachusetts, United States of America

M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.