Security Officer

At Baystate Health we respect the privacy of our candidates and recruits. Please note that we will not contact candidates directly to ask for personal information over the phone, such as date of birth, social security number, or any other private financial information.
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And care for many other injuries, illnesses, and conditions

• Full time 40 hours
• Evening shift
• Rotating weekend and holiday coverage

Baystate Medical Center, Springfield, MA

• Excellent Compensation
• High-quality, low-cost medical, dental and vision insurance
• Generous PTO
• Continuing education support and reimbursement
• Farm Share Memberships
• 403b retirement company match & annual company contribution increase based on years of service.
• Free money coach advice from a certified professional
• Wellbeing programs that include but are not limited to mental, physical, and financial health.
• Pet, home, auto and personal insurance
• Life insurance

Under the direction of the security supervisor, the officer protects the life and property of all persons on Baystate Health property. Ensures consistent and safe service delivery throughout the medical center/hospital. Patrols hospital buildings and grounds and acts to deter loss of institution, employees, patients, and visitors by preventing illegal entry by unauthorized individuals. Monitors surveillance cameras and reports any suspicious activities.

Enforces the access control program. Examines doors and windows to ensure they are secure and checks and maintains hospital vehicles' security. Monitors fire, security, and infant security protection systems as applicable. The officer is responsible for responding to all calls for assistance and responding to emergency codes. Ability to make decisions guided by general instruction and practices requiring some interpretation.

May make recommendations for solving problems of moderate complexity and importance. Provides escorts for patients, visitors, employees, and students. Assists in traffic control for fire and other emergent situations. Handles disruptive situations. Conducts preliminary investigations. Performs special assignments as assigned by the Security Supervisor.

• Patrols facility and grounds or maintains fixed post coverage, inspecting security, health, and safety hazards, unauthorized persons, and unsecured doors and windows, making notifications, or taking corrective actions as necessary. Responds to calls for service, alarms, and emergency code activation, rendering aid, traffic/pedestrian control, and clinician assistance, such as de‑escalating emotionally distressed persons who may pose a safety risk to themselves or others.
  
  Reports any unusual occurrences, property damage, thefts, and all suspicious activities. Prepares reports specific to the problem noted. Interacts with staff by communicating crime prevention and security awareness information.
• Enforces the access control program. Issues visitor badges by policy. Explains access denials clearly, following policy guidelines. Identifies persons without identification in all areas of Baystate Health facilities. Ensures doors within the patrol area are secured/opened at the correct times and completes unsecured door reports. Documents inspection of high‑risk areas. Clears floors of visitors as requested by nursing staff. Issues vendor and other specialty badges.
  
  Takes immediate action to correct security/safety problems. Conducts building rounds to ensure that doors/windows are securely locked. Responds to requests to lock and unlock doors and also secure doors according to specified schedules.
• Focus on the protection, safeguarding, security, and customer service needs of patients, visitors, and employees, as well as their possessions and medical center property, in a manner that maintains the highest quality of safety and service to the BH Community.
• Responds to codes and other emergencies immediately as directed by the supervisor. Operates fire equipment following department procedures. Has a working knowledge of emergency response plans and assists the supervisor and Emergency Management Director in setting up…