Public Safety Officer - Mass Mutual Center Job Springfield area,Massachusetts USA,Security

Public Safety Officer

Springfield, Massachusetts

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Job

As a Public Safety Officer at the Mass Mutual Center, you will maintain a visible presence both inside and outside the facility, ensuring the safety and security of employees, visitors, and guests. With 1+ years of relevant experience in law enforcement or a similar environment, your responsibilities will include conducting patrols, responding to inquiries, and addressing any security concerns, all while delivering exceptional customer service.

If you have strong communication skills and a commitment to maintaining a safe and welcoming atmosphere, we invite you to apply! The starting rate is $16.75.

The Day-To-Day

Maintains an alert, positive, welcoming, and approachable demeanor.

Performs all duties in a professional, productive manner with the aim of delivering a superior level of customer service to ensure a successful event and experience for the client, visitors, and attendees.

Responds to questions and requests from visitors, clients, contractors, and business partners by providing appropriate information/directions in a patient, efficient and courteous manner.

Contribute to an environment centered on the core values of teamwork, integrity, and excellence.

As assigned by a public safety manager(s), conducts patrols of Mass Mutual Center or staffs assigned post.

Maintains up-to-date knowledge and understanding of each Public Safety post, daily operating procedures, and the facility's emergency operating procedures; executes on those established procedures as required.

Assists with event security as required or directed by Public Safety Manager(s) and event services department.

Provides a public safety presence and acts as a visible deterrent to crime and threats of potential violence.

Responds to emergencies as necessary or as directed, rendering aid and assistance as required and in accordance with established public safety policies and procedures.

Maintains a high level of situational awareness and diligence to duties. Takes action to immediately correct and/or immediately report suspicious activity and potential threats as required by the Public Safety Department.

Maintains assigned equipment (radios, uniforms, etc.), reporting lost or damaged equipment to the public safety manager(s).

Reports all incidents, accidents, and/or medical emergencies immediately to the public safety manager(s).

As directed, responds to alarm activations, including security, fire, and intrusion alarms.

Utilizes facility's video surveillance system, building access control system, and radio communications.

The Ideal Candidate

High School Diploma or GED
1+ Years of Prior Relevant Experience as a Public Safety Office/Security
1+ Years of Prior Law Enforcement and/or Military Experience is Preferred
Previous experience working in a similar environment such as casino, convention centers, event and concert venues is preferred
Willing to work Part-Time evening schedule, 2-3 days per week, 5:30pm-9:45pm or 10pm as needed

The Perks & Benefits

Free meals in our employee dining room.
Free parking on and off shift.
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community. Company-issued uniform and dry-cleaning.